- What version did you try? Hint: this one is the most recent: Intel® Gigabit Network Connection Driver v21.1 for Intel® NUC Kits NUC6i[x]SY and NUC6i7KYK.
- Did you have an ethernet cable plugged into the NUC when you did this? [Aside: I have nothing that says this should matter; I am just curious]
- Did you have the correct version of this driver package for your particular O/S (i.e. Windows 10 32-bit or Windows 10 64-bit, whichever is appropriate)?
- Have you verified that, within BIOS Setup (Visual BIOS), the LAN interface is enabled? Click on Advanced, then Devices and then the Onboard Devices tab. In the Onboard Device Configuration section on the left, the LAN entry should be checked.
- Are you running the latest BIOS (SY0057)? If not, install it and then try again (but note next item).
- Is this the only driver package that you installed? Try installing the Chipset Device Software package and then attempt this package again.
Hope this helps,
Thanks for the response.
I downloaded the Gigabit 21.1 64 bit driver package for my 64 bit Windows 10. When I got the no NIC error, I downloaded and installed the Chipset Device Software package then tried the NIC driver again but no joy. Even though I had already been through the BIOS, I checked it again to make sure the NIC was enabled which it was. The network cable was connected and I checked at the network switch to see if it showed a valid connection which it did. I can't imagine why the BIOS version would make a difference but since that's the only thing left, I will download and install the latest version
and see what happens. Thanks for the info.
1. Open Device Manger and uninstall the current installed by windows network driver (if installed).
2. Install the latest Network Driver downloaded from the Intel site.
3. If the automatic update fails, try to install this driver manually. Follow these steps:
3.1. Usually, the driver file is in .exe format. Extract and decompress the file to a folder. (To extract the file, you need an archive utility such as 7zip. If you don’t have one, you
can download it online.)
3.2. Go to Device Manager.
3.3. Expand category “Network adapters”. Right-click on the Intel network device and select Update Driver Software…
Note if the network driver is missing, it might be listed under category “Other devices”. In this case, there is a yellow mark next to the device which is displayed as Ethernet Controller.
3.4. Click Browser my computer for driver software.
3.5. Click Let me pick from a list of device drivers on my computer.
3.6. Check the box next to “Show compatible hardware” and click Have Disk… button.
3.7. Click Browse… button and navigate to the folder where you extracted the driver file to.
3.8. Continue to open the folders until you can choose any of the .INF files. Then follow the on-screen instructions to install the driver.
Good info but I already tried all those steps and it didn't help. I'm going to have to hope for a fix from the BIOS update.
I appreciate everyone's help but as I tell my students when you run into a problem you just can't seem to fix (and you will when you work on computers) you have to learn to think outside the box.
Updating the BIOS did not help the NIC problem so I plugged in a USB 3.0 to RJ45 adapter which let me connect to the internet. I went to the NUC driver page, installed all
the NUC drivers and everything is working great. Go figure!!
I don't understand your solution. You went to NUC download page (using USB to RJ45 connection). How did you installed all the NUC drivers? You have probably first to downloaded (I believe, to other computer) all the drivers and then installed them. If I'm right what is the difference? In your post you just mentioned that you have downloaded the driver from the internet site. You got even a link to the driver from Scott. Can you please explain?
I can't tell you why the exact same driver installed correctly directly from Intel's web page to the NUC unless the driver needed to communicate with their driver page during the install. It was exactly the same driver
that I downloaded from their webpage to another computer, copied it to a flash drive and installed it on the NUC with no success. Someone smarter than me will have to answer that question.