1 2 Previous Next 15 Replies Latest reply on May 28, 2017 11:51 AM by rsheldon

    R200 USB 3.0 cable usb 3.0 superseed does not work


      I  have bought a R200 Real sense and I found the cable is too short to scan anything. I stretched the cable using this :


      Cavo da 1a 5m USB 3.0 Tipo SuperSpeed Maschio/Femmina Prolunga Dati PC HARD DISK | eBay


      As soon as I have attached it the computer contains nothing under Imaging Devices in Device Manager and the R200 real sense works fine only if it uses the original cable.

      Is it a normal behaviour ? Why ? thanks.

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