10 Replies Latest reply on Mar 20, 2017 11:06 PM by Intel Corporation

    Please check your Processor Thermal Solution

    city35

      Hello,

      My PC was working well but since one week, it regularly shuts down when unexpected.

      I tried the Intel Processor Diag tool and I obtain an error on Temp.

       

      the file of test is the folowwing.

      I need HELP

      Thank you

       

      --- IPDT64 - Revision: 4.0.0.29
      --- IPDT64 - Start Time: 30/01/2017 19:03:55

       

      CPU1
      Intel(R) spbc Module Test
      Module Version: 1.0.8.64b.W
      Start Time: Mon Jan 30 19:03:55 2017
      Test Result - PASS
      ..!!..Processor under test is verified as 'PRODUCTION'..!!..

       

      Processor Manufacturer: GenuineIntel
      Processor Brand String: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

       

      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 3
      --------------------------------------------------------------------
      CPU1
      Genuine Intel CPU Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      Test Result - PASS
      Expected: GenuineIntel
      Detected: GenuineIntel
      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      CPU Brand String Test
      Module Version: 1.0.14.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      Test Result - PASS
      Expected: Intel(R) Core(TM) CPU @
      Detected: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Intel(R) Core(TM) processor detected..!!..
      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      Floating Point Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      AVX is NOT supported in your OS
      FMA3 not supported
      Test Result - PASS
      Million Floating Points per Second, MFLOPS: 363.09
      Error: 0
      --- Floating Point Test Passed!!!---
      End Time: Mon Jan 30 19:04:00 2017
      Total Time:  seconds: 2
      --------------------------------------------------------------------
      CPU1
      Prime Number Generation Test
      Module Version: 1.0.13.64b.W
      Start Time: Mon Jan 30 19:04:00 2017
      AVX is NOT supported in your OS
      Test Result - PASS
      Operation Per Second: 381700
      Error: 0
      --- Prime Number Generation Test Passed!!!---
      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 2
      --------------------------------------------------------------------
      CPU1
      Cache Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:04:02 2017
      Test Result - PASS

       

      --- Reading Cache Size ---

       

      - Detected L1 Data Cache Size --> 32
      - Detected L1 Inst Cache Size --> 32

       

      - Detected L2 Cache Size --> 256
      - Detected L3 Cache Size --> 8192

       

      Cache Size Test Passed!!!

       

      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      MMXSSE Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:04:02 2017
      Test Result - PASS

       

      --- Determining MMX - SSE capabilities ---
               --- CPU FEATURES DETECTION FOR ---
                      ---        MMX SSE       ---
      MMX         - MMX Supported -->    Yes
      SSE         - SSE Supported -->    Yes
      SSE2         - SSE2 Supported -->    Yes
      SSE3         - SSE3 Supported -->    Yes
      SSSE3         - SSSE3 Supported -->    Yes
      SSE4.1         - SSE4.1 Supported -->    Yes
      SSE4.2         - SSE4.2 Supported -->    Yes
              --- MMX SSE - capabilities check complete ---
      MMX Test Result --- PASS
      SSE Test Result --- PASS
      SSE2 Test Result --- PASS
      SSE3 Test Result --- PASS
      SSSE3 Test Result --- PASS
      SSE4.1 Test Result --- PASS
      SSE4.2 Test Result --- PASS

       

      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      FMA3 Test
      Module Version: 1.0.10.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS

       

      --- CPU Features Detection ---
      FMA3     - Supported --> No
      FMA3 support is NOT detected on your Processor
      FMA3 Test Result --- Not Tested

       

      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      AVX Test
      Module Version: 2.0.8.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS

       

      --- CPU Features Detection ---
      AVX         - Supported --> No
      AVX2         - Supported --> No
      AVX512         - Supported --> No
      AVX OS Support     - Supported --> No ---> No Test Required
      AES         - Supported --> No ---> No Test Required
      PCLMULQDQ     - Supported --> No ---> No Test Required

       

      Minimum Operating System requirements are
      Windows 10,8.1,8,7 SP1, Windows Server 2008 R2 SP1
      Linux kernel version 2.6.30

       


      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      IMC Test
      Module Version: 1.0.8.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS
      --- Reading Memory Size ---
      Detected Memory Size is --> 8.00GB
      --- Subtest - Memory Size Test Passed!!!  ---
      --- Integrated Memory Controller Stress Test ---
      Memory to be allocated = 1048576 byte
      Memory Allocated.
      Test 1 Ones and Zeros Moving Inversions write operations - Passed
      Test 1 Ones and Zeros Moving Inversions verification operations - Passed
      Test 2 32Bits Sliding Ones write operations - Passed
      Test 2 32Bits Sliding Ones verification operations - Passed
      Test 3 32Bits Sliding Zero write operations - Passed
      Test 3 32Bits Sliding Zero verification operations - Passed
      Memory Deallocated.
      --- Subtest - Memory Stress Test Passed!!!  ---
      Integrated Memory Controller Stress Test Passed!!!
      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      PCH Test
      Module Version: 1.0.10.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      Test Result - PASS
      LPC deviceID = 0x3b02

       

      Chipset          : Intel(R) P55 Chipset
      Chipset Stepping : B3
      2 device connected to PCI-to-PCI Bridge Controller
         1 : Contr�leur IDE standard double canal PCI
         2 : Contr�leur d�h�te compatible OHCI 1394 Texas Instruments

       

      No device connected to PCI Express Port 2

       

      1 device connected to PCI Express Port 5
         1 : Contr�leur d�h�te compatible xHCI USB

       

      1 device connected to PCI Express Port 6
         1 : GIGABYTE GBB36X Controller

       

      1 device connected to PCI Express Port 7
         1 : Contr�leur IDE standard double canal PCI

       

      1 device connected to PCI Express Port 8
         1 : Contr�leur Realtek PCIe GBE Family

       

      2 device connected to SATA Controller 1
         1 : WDC WD1002FAEX-00Z3A0 ATA Device
         2 : ASUS DRW-24B3ST ATA Device

       

      No device connected to SATA Controller

       

      2USB devices detected
         1 : P�riph�rique d�entr�e USB
         2 : Dispositif de stockage de masse USB

       

      1 device connected to Intel High Definition Audio Controller
         1 : Realtek High Definition Audio

       

      Platform Controller Hub Test Completed!!!
      End Time: Mon Jan 30 19:04:04 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      IGD Module Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      Test Result: Intel(R) Integrated Graphics Device Not Detected or Not Configured, Test Skipped
      End Time: Mon Jan 30 19:04:04 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      GFX Module Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      GFX Module Test: PASS
      End Time: Mon Jan 30 19:04:33 2017
      Total Time:  seconds: 29
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:25
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:25
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:26
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------

       

       

      --- IPDT64 - Revision: 4.0.0.29
      --- IPDT64 - Start Time: 30/01/2017 19:03:55

       

      CPU1
      Intel(R) spbc Module Test
      Module Version: 1.0.8.64b.W
      Start Time: Mon Jan 30 19:03:55 2017
      Test Result - PASS
      ..!!..Processor under test is verified as 'PRODUCTION'..!!..

       

      Processor Manufacturer: GenuineIntel
      Processor Brand String: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

       

      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 3
      --------------------------------------------------------------------
      CPU1
      Genuine Intel CPU Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      Test Result - PASS
      Expected: GenuineIntel
      Detected: GenuineIntel
      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      CPU Brand String Test
      Module Version: 1.0.14.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      Test Result - PASS
      Expected: Intel(R) Core(TM) CPU @
      Detected: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Intel(R) Core(TM) processor detected..!!..
      End Time: Mon Jan 30 19:03:58 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      Floating Point Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:03:58 2017
      AVX is NOT supported in your OS
      FMA3 not supported
      Test Result - PASS
      Million Floating Points per Second, MFLOPS: 363.09
      Error: 0
      --- Floating Point Test Passed!!!---
      End Time: Mon Jan 30 19:04:00 2017
      Total Time:  seconds: 2
      --------------------------------------------------------------------
      CPU1
      Prime Number Generation Test
      Module Version: 1.0.13.64b.W
      Start Time: Mon Jan 30 19:04:00 2017
      AVX is NOT supported in your OS
      Test Result - PASS
      Operation Per Second: 381700
      Error: 0
      --- Prime Number Generation Test Passed!!!---
      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 2
      --------------------------------------------------------------------
      CPU1
      Cache Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:04:02 2017
      Test Result - PASS

       

      --- Reading Cache Size --- 

       

      - Detected L1 Data Cache Size --> 32
      - Detected L1 Inst Cache Size --> 32

       

      - Detected L2 Cache Size --> 256
      - Detected L3 Cache Size --> 8192

       

      Cache Size Test Passed!!!

       

      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      MMXSSE Test
      Module Version: 1.0.11.64b.W
      Start Time: Mon Jan 30 19:04:02 2017
      Test Result - PASS

       

      --- Determining MMX - SSE capabilities ---
               --- CPU FEATURES DETECTION FOR ---
                      ---        MMX SSE       ---
      MMX         - MMX Supported -->    Yes
      SSE         - SSE Supported -->    Yes
      SSE2         - SSE2 Supported -->    Yes
      SSE3         - SSE3 Supported -->    Yes
      SSSE3         - SSSE3 Supported -->    Yes
      SSE4.1         - SSE4.1 Supported -->    Yes
      SSE4.2         - SSE4.2 Supported -->    Yes
              --- MMX SSE - capabilities check complete ---
      MMX Test Result --- PASS
      SSE Test Result --- PASS
      SSE2 Test Result --- PASS
      SSE3 Test Result --- PASS
      SSSE3 Test Result --- PASS
      SSE4.1 Test Result --- PASS
      SSE4.2 Test Result --- PASS

       

      End Time: Mon Jan 30 19:04:02 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      FMA3 Test
      Module Version: 1.0.10.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS

       

      --- CPU Features Detection ---
      FMA3     - Supported --> No
      FMA3 support is NOT detected on your Processor
      FMA3 Test Result --- Not Tested

       

      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      AVX Test
      Module Version: 2.0.8.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS

       

      --- CPU Features Detection ---
      AVX         - Supported --> No
      AVX2         - Supported --> No
      AVX512         - Supported --> No
      AVX OS Support     - Supported --> No ---> No Test Required
      AES         - Supported --> No ---> No Test Required
      PCLMULQDQ     - Supported --> No ---> No Test Required

       

      Minimum Operating System requirements are
      Windows 10,8.1,8,7 SP1, Windows Server 2008 R2 SP1
      Linux kernel version 2.6.30

       


      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      IMC Test
      Module Version: 1.0.8.64b.W
      Start Time: Mon Jan 30 19:04:03 2017
      Test Result - PASS
      --- Reading Memory Size ---
      Detected Memory Size is --> 8.00GB
      --- Subtest - Memory Size Test Passed!!!  ---
      --- Integrated Memory Controller Stress Test ---
      Memory to be allocated = 1048576 byte
      Memory Allocated.
      Test 1 Ones and Zeros Moving Inversions write operations - Passed
      Test 1 Ones and Zeros Moving Inversions verification operations - Passed
      Test 2 32Bits Sliding Ones write operations - Passed
      Test 2 32Bits Sliding Ones verification operations - Passed
      Test 3 32Bits Sliding Zero write operations - Passed
      Test 3 32Bits Sliding Zero verification operations - Passed
      Memory Deallocated.
      --- Subtest - Memory Stress Test Passed!!!  ---
      Integrated Memory Controller Stress Test Passed!!!
      End Time: Mon Jan 30 19:04:03 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      PCH Test
      Module Version: 1.0.10.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      Test Result - PASS
      LPC deviceID = 0x3b02

       

      Chipset          : Intel(R) P55 Chipset
      Chipset Stepping : B3
      2 device connected to PCI-to-PCI Bridge Controller
         1 : Contr�leur IDE standard double canal PCI
         2 : Contr�leur d�h�te compatible OHCI 1394 Texas Instruments

       

      No device connected to PCI Express Port 2

       

      1 device connected to PCI Express Port 5
         1 : Contr�leur d�h�te compatible xHCI USB

       

      1 device connected to PCI Express Port 6
         1 : GIGABYTE GBB36X Controller

       

      1 device connected to PCI Express Port 7
         1 : Contr�leur IDE standard double canal PCI

       

      1 device connected to PCI Express Port 8
         1 : Contr�leur Realtek PCIe GBE Family

       

      2 device connected to SATA Controller 1
         1 : WDC WD1002FAEX-00Z3A0 ATA Device
         2 : ASUS DRW-24B3ST ATA Device

       

      No device connected to SATA Controller

       

      2USB devices detected
         1 : P�riph�rique d�entr�e USB
         2 : Dispositif de stockage de masse USB

       

      1 device connected to Intel High Definition Audio Controller
         1 : Realtek High Definition Audio

       

      Platform Controller Hub Test Completed!!!
      End Time: Mon Jan 30 19:04:04 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      IGD Module Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      Test Result: Intel(R) Integrated Graphics Device Not Detected or Not Configured, Test Skipped
      End Time: Mon Jan 30 19:04:04 2017
      Total Time:  seconds: 0
      --------------------------------------------------------------------
      CPU1
      GFX Module Test
      Module Version: 1.0.12.64b.W
      Start Time: Mon Jan 30 19:04:04 2017
      GFX Module Test: PASS
      End Time: Mon Jan 30 19:04:33 2017
      Total Time:  seconds: 29
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:25
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:25
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------
      --- IPDT64 - Temperature Monitor Results
      Temperature Monitor will begin when CPULoad Test starts
      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       

      7 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 7 degrees below max

       

      --- Temperature Test ---
      ...
      Version 1.0.13.64b.W
      ...

       


      Entering run forever
      10 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 10 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      3 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 3 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      2 degrees C below maximum
      Test Result - PASS
      Expected Greater than 1 degrees below max
      Received 2 degrees below max
      Test PASSED
      1 degrees C below maximum
      Test Result - FAIL
      Expected Greater than 1 degrees below max
      Received 1 degrees below max
      Test FAILED
      Please check your Processor Thermal Solution
      Temperature Monitor Stopped

       

      --------------------------------------------------------------------

       

      System Information
      ------------------
      Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz
      Processor Information: Intel64 Family 6 Model 30 Stepping 5
      Number of Physical Cores: 4
      Number of Logical Cores: 8
      Installed System Memory: 8 GB
      Operating System: Microsoft Windows 10 Famille 64 bits
      Graphics Information: NVIDIA GeForce GTX 980
      System Product: P55A-UD4
      System BIOS: F15
      --------------------------------------------------------------------

       

      --- IPDT64 - End Time: 30/01/2017 19:07:26
      --- IPDT64 - Result: Fail
      --------------------------------------------------------------------

        • 1. Re: Please check your Processor Thermal Solution
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello :

          Thank you very much for providing the results of the Intel® Processor Diagnostics Tool.

          Normally, we should be able to verify the clock speed of the processor, the expected and the one detected, for some reason that information is not showing in the report.

          Could you please run the tool again in order to verify if we can get that information?

          Are you doing overclocking?

          How often is the PC going off by itself, after a few hours?

          Besides the fan that came with the processor, are you using another cooling solution inside the case?

          Do you have the option to use a different processor on your board or to test your processor on a different board?

          Any further questions, please let me know.

          Regards

          Alberto

          • 2. Re: Please check your Processor Thermal Solution
            city35

            Hello Alberto,

            please find bellow the new test.

            the CPU is clearly overlocked!!!

            Expected CPU Frequency: 2.93

            Detected CPU Frequency: 3.56666

             

            But, i didn't made any modification. I don't know how to do that.

            Can you explain, how I can recover the normal situation??

            thank you

            regards

             

            ------------------------------------

             

             

            --- IPDT64 - Revision: 4.0.0.29

            --- IPDT64 - Start Time: 31/01/2017 18:12:53

             

            CPU1

            Intel(R) spbc Module Test

            Module Version: 1.0.8.64b.W

            Start Time: Tue Jan 31 18:12:53 2017

            Test Result - PASS

            ..!!..Processor under test is verified as 'PRODUCTION'..!!..

             

            Processor Manufacturer: GenuineIntel

            Processor Brand String: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

             

            End Time: Tue Jan 31 18:12:53 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            Genuine Intel CPU Test

            Module Version: 1.0.12.64b.W

            Start Time: Tue Jan 31 18:12:53 2017

            Test Result - PASS

            Expected: GenuineIntel

            Detected: GenuineIntel

            End Time: Tue Jan 31 18:12:54 2017

            Total Time:  seconds: 1

            --------------------------------------------------------------------

            CPU1

            CPU Brand String Test

            Module Version: 1.0.14.64b.W

            Start Time: Tue Jan 31 18:12:54 2017

            Test Result - PASS

            Expected: Intel(R) Core(TM) CPU @

            Detected: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Intel(R) Core(TM) processor detected..!!..

            End Time: Tue Jan 31 18:12:54 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            Floating Point Test

            Module Version: 1.0.11.64b.W

            Start Time: Tue Jan 31 18:12:54 2017

            AVX is NOT supported in your OS

            FMA3 not supported

            Test Result - PASS

            Million Floating Points per Second, MFLOPS: 448.695

            Error: 0

            --- Floating Point Test Passed!!!---

            End Time: Tue Jan 31 18:12:56 2017

            Total Time:  seconds: 2

            --------------------------------------------------------------------

            CPU1

            Prime Number Generation Test

            Module Version: 1.0.13.64b.W

            Start Time: Tue Jan 31 18:12:56 2017

            AVX is NOT supported in your OS

            Test Result - PASS

            Operation Per Second: 505975

            Error: 0

            --- Prime Number Generation Test Passed!!!---

            End Time: Tue Jan 31 18:12:58 2017

            Total Time:  seconds: 2

            --------------------------------------------------------------------

            CPU1

            Cache Test

            Module Version: 1.0.11.64b.W

            Start Time: Tue Jan 31 18:12:58 2017

            Test Result - PASS

             

            --- Reading Cache Size --- 

             

            - Detected L1 Data Cache Size --> 32

            - Detected L1 Inst Cache Size --> 32

             

            - Detected L2 Cache Size --> 256

            - Detected L3 Cache Size --> 8192

             

            Cache Size Test Passed!!!

             

            End Time: Tue Jan 31 18:12:58 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            MMXSSE Test

            Module Version: 1.0.11.64b.W

            Start Time: Tue Jan 31 18:12:58 2017

            Test Result - PASS

             

            --- Determining MMX - SSE capabilities ---

                     --- CPU FEATURES DETECTION FOR ---

                            ---        MMX SSE       ---

            MMX         - MMX Supported -->    Yes

            SSE         - SSE Supported -->    Yes

            SSE2         - SSE2 Supported -->    Yes

            SSE3         - SSE3 Supported -->    Yes

            SSSE3         - SSSE3 Supported -->    Yes

            SSE4.1         - SSE4.1 Supported -->    Yes

            SSE4.2         - SSE4.2 Supported -->    Yes

                    --- MMX SSE - capabilities check complete ---

            MMX Test Result --- PASS

            SSE Test Result --- PASS

            SSE2 Test Result --- PASS

            SSE3 Test Result --- PASS

            SSSE3 Test Result --- PASS

            SSE4.1 Test Result --- PASS

            SSE4.2 Test Result --- PASS

             

            End Time: Tue Jan 31 18:12:58 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            FMA3 Test

            Module Version: 1.0.10.64b.W

            Start Time: Tue Jan 31 18:12:59 2017

            Test Result - PASS

             

            --- CPU Features Detection ---

            FMA3     - Supported --> No

            FMA3 support is NOT detected on your Processor

            FMA3 Test Result --- Not Tested

             

            End Time: Tue Jan 31 18:12:59 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            AVX Test

            Module Version: 2.0.8.64b.W

            Start Time: Tue Jan 31 18:12:59 2017

            Test Result - PASS

             

            --- CPU Features Detection ---

            AVX         - Supported --> No

            AVX2         - Supported --> No

            AVX512         - Supported --> No

            AVX OS Support     - Supported --> No ---> No Test Required

            AES         - Supported --> No ---> No Test Required

            PCLMULQDQ     - Supported --> No ---> No Test Required

             

            Minimum Operating System requirements are

            Windows 10,8.1,8,7 SP1, Windows Server 2008 R2 SP1

            Linux kernel version 2.6.30

             

             

            End Time: Tue Jan 31 18:12:59 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            IMC Test

            Module Version: 1.0.8.64b.W

            Start Time: Tue Jan 31 18:12:59 2017

            Test Result - PASS

            --- Reading Memory Size ---

            Detected Memory Size is --> 8.00GB

            --- Subtest - Memory Size Test Passed!!!  ---

            --- Integrated Memory Controller Stress Test ---

            Memory to be allocated = 1048576 byte

            Memory Allocated.

            Test 1 Ones and Zeros Moving Inversions write operations - Passed

            Test 1 Ones and Zeros Moving Inversions verification operations - Passed

            Test 2 32Bits Sliding Ones write operations - Passed

            Test 2 32Bits Sliding Ones verification operations - Passed

            Test 3 32Bits Sliding Zero write operations - Passed

            Test 3 32Bits Sliding Zero verification operations - Passed

            Memory Deallocated.

            --- Subtest - Memory Stress Test Passed!!!  ---

            Integrated Memory Controller Stress Test Passed!!!

            End Time: Tue Jan 31 18:13:00 2017

            Total Time:  seconds: 1

            --------------------------------------------------------------------

            CPU1

            PCH Test

            Module Version: 1.0.10.64b.W

            Start Time: Tue Jan 31 18:13:00 2017

            Test Result - PASS

            LPC deviceID = 0x3b02

             

            Chipset          : Intel(R) P55 Chipset

            Chipset Stepping : B3

            2 device connected to PCI-to-PCI Bridge Controller

               1 : Contr�leur IDE standard double canal PCI

               2 : Contr�leur d�h�te compatible OHCI 1394 Texas Instruments

             

            No device connected to PCI Express Port 2

             

            1 device connected to PCI Express Port 5

               1 : Contr�leur d�h�te compatible xHCI USB

             

            1 device connected to PCI Express Port 6

               1 : GIGABYTE GBB36X Controller

             

            1 device connected to PCI Express Port 7

               1 : Contr�leur IDE standard double canal PCI

             

            1 device connected to PCI Express Port 8

               1 : Contr�leur Realtek PCIe GBE Family

             

            2 device connected to SATA Controller 1

               1 : WDC WD1002FAEX-00Z3A0 ATA Device

               2 : ASUS DRW-24B3ST ATA Device

             

            No device connected to SATA Controller

             

            2USB devices detected

               1 : P�riph�rique d�entr�e USB

               2 : Dispositif de stockage de masse USB

             

            1 device connected to Intel High Definition Audio Controller

               1 : Realtek High Definition Audio

             

            Platform Controller Hub Test Completed!!!

            End Time: Tue Jan 31 18:13:00 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            IGD Module Test

            Module Version: 1.0.12.64b.W

            Start Time: Tue Jan 31 18:13:00 2017

            Test Result: Intel(R) Integrated Graphics Device Not Detected or Not Configured, Test Skipped

            End Time: Tue Jan 31 18:13:00 2017

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU1

            GFX Module Test

            Module Version: 1.0.12.64b.W

            Start Time: Tue Jan 31 18:13:01 2017

            GFX Module Test: PASS

            End Time: Tue Jan 31 18:13:30 2017

            Total Time:  seconds: 29

            --------------------------------------------------------------------

            --- IPDT64 - Temperature Monitor Results

            Temperature Monitor will begin when CPULoad Test starts

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

             

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

             

            Entering run forever

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

            Test PASSED

            26 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 26 degrees below max

            Test PASSED

            24 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 24 degrees below max

            Test PASSED

            21 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 21 degrees below max

            Test PASSED

            20 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 20 degrees below max

            Test PASSED

            18 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 18 degrees below max

            Test PASSED

            14 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 14 degrees below max

            Test PASSED

            12 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 12 degrees below max

            Test PASSED

            9 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 9 degrees below max

            Test PASSED

            10 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 10 degrees below max

            Test PASSED

            8 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 8 degrees below max

            Test PASSED

            6 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 6 degrees below max

            Test PASSED

            5 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 5 degrees below max

            Test PASSED

            3 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 3 degrees below max

            Test PASSED

            2 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 2 degrees below max

            Test PASSED

            1 degrees C below maximum

            Test Result - FAIL

            Expected Greater than 1 degrees below max

            Received 1 degrees below max

            Test FAILED

            Please check your Processor Thermal Solution

            Temperature Monitor Stopped

             

            --------------------------------------------------------------------

             

            System Information

            ------------------

            Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Processor Information: Intel64 Family 6 Model 30 Stepping 5

            Number of Physical Cores: 4

            Number of Logical Cores: 8

            Installed System Memory: 8 GB

            Operating System: Microsoft Windows 10 Famille 64 bits

            Graphics Information: NVIDIA GeForce GTX 980

            System Product: P55A-UD4

            System BIOS: F15

            --------------------------------------------------------------------

             

            --- IPDT64 - End Time: 31/01/2017 18:15:11

            --- IPDT64 - Result: Fail

            --------------------------------------------------------------------

            --- IPDT64 - Temperature Monitor Results

            Temperature Monitor will begin when CPULoad Test starts

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

             

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

             

            Entering run forever

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

            Test PASSED

            26 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 26 degrees below max

            Test PASSED

            24 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 24 degrees below max

            Test PASSED

            21 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 21 degrees below max

            Test PASSED

            20 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 20 degrees below max

            Test PASSED

            18 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 18 degrees below max

            Test PASSED

            14 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 14 degrees below max

            Test PASSED

            12 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 12 degrees below max

            Test PASSED

            9 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 9 degrees below max

            Test PASSED

            10 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 10 degrees below max

            Test PASSED

            8 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 8 degrees below max

            Test PASSED

            6 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 6 degrees below max

            Test PASSED

            5 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 5 degrees below max

            Test PASSED

            3 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 3 degrees below max

            Test PASSED

            2 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 2 degrees below max

            Test PASSED

            1 degrees C below maximum

            Test Result - FAIL

            Expected Greater than 1 degrees below max

            Received 1 degrees below max

            Test FAILED

            Please check your Processor Thermal Solution

            Temperature Monitor Stopped

             

            --------------------------------------------------------------------

             

            System Information

            ------------------

            Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Processor Information: Intel64 Family 6 Model 30 Stepping 5

            Number of Physical Cores: 4

            Number of Logical Cores: 8

            Installed System Memory: 8 GB

            Operating System: Microsoft Windows 10 Famille 64 bits

            Graphics Information: NVIDIA GeForce GTX 980

            System Product: P55A-UD4

            System BIOS: F15

            --------------------------------------------------------------------

             

            --- IPDT64 - End Time: 31/01/2017 18:15:11

            --- IPDT64 - Result: Fail

            --------------------------------------------------------------------

            --- IPDT64 - Temperature Monitor Results

            Temperature Monitor will begin when CPULoad Test starts

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

             

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

             

            Entering run forever

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

            Test PASSED

            26 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 26 degrees below max

            Test PASSED

            24 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 24 degrees below max

            Test PASSED

            21 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 21 degrees below max

            Test PASSED

            20 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 20 degrees below max

            Test PASSED

            18 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 18 degrees below max

            Test PASSED

            14 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 14 degrees below max

            Test PASSED

            12 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 12 degrees below max

            Test PASSED

            9 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 9 degrees below max

            Test PASSED

            10 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 10 degrees below max

            Test PASSED

            8 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 8 degrees below max

            Test PASSED

            6 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 6 degrees below max

            Test PASSED

            5 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 5 degrees below max

            Test PASSED

            3 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 3 degrees below max

            Test PASSED

            2 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 2 degrees below max

            Test PASSED

            1 degrees C below maximum

            Test Result - FAIL

            Expected Greater than 1 degrees below max

            Received 1 degrees below max

            Test FAILED

            Please check your Processor Thermal Solution

            Temperature Monitor Stopped

             

            --------------------------------------------------------------------

             

            System Information

            ------------------

            Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Processor Information: Intel64 Family 6 Model 30 Stepping 5

            Number of Physical Cores: 4

            Number of Logical Cores: 8

            Installed System Memory: 8 GB

            Operating System: Microsoft Windows 10 Famille 64 bits

            Graphics Information: NVIDIA GeForce GTX 980

            System Product: P55A-UD4

            System BIOS: F15

            --------------------------------------------------------------------

             

            --- IPDT64 - End Time: 31/01/2017 18:15:12

            --- IPDT64 - Result: Fail

            --------------------------------------------------------------------

            CPU1

            CPU Frequency Test

            Module Version: 1.0.16.64b.W

            Start Time: Tue Jan 31 18:15:11 2017

            Test Result - PASS

            Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Expected CPU Frequency: 2.93

            Detected CPU Frequency: 3.56666

            Expected Base Clock: 133.33

            Detected Base Clock: 137.179

            Expected frequency - The highest frequency at which the tested processor was manufactured to operate

            Detected frequency - The frequency at which the tested processor is currently operating

            Power management modes can create marginally higher or lower detected frequency

            than expected frequency. Small variations in clock frequencies are common.

            QPI link rate Test - Not supported.

            Skipping QPI link rate Test.

            End Time: Tue Jan 31 18:15:12 2017

            Total Time:  seconds: 1

            --------------------------------------------------------------------

            --- IPDT64 - Temperature Monitor Results

            Temperature Monitor will begin when CPULoad Test starts

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

             

            --- Temperature Test ---

            ...

            Version 1.0.13.64b.W

            ...

             

             

            Entering run forever

            37 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 37 degrees below max

            Test PASSED

            26 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 26 degrees below max

            Test PASSED

            24 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 24 degrees below max

            Test PASSED

            21 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 21 degrees below max

            Test PASSED

            20 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 20 degrees below max

            Test PASSED

            18 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 18 degrees below max

            Test PASSED

            14 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 14 degrees below max

            Test PASSED

            12 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 12 degrees below max

            Test PASSED

            9 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 9 degrees below max

            Test PASSED

            10 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 10 degrees below max

            Test PASSED

            8 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 8 degrees below max

            Test PASSED

            6 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 6 degrees below max

            Test PASSED

            5 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 5 degrees below max

            Test PASSED

            3 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 3 degrees below max

            Test PASSED

            2 degrees C below maximum

            Test Result - PASS

            Expected Greater than 1 degrees below max

            Received 2 degrees below max

            Test PASSED

            1 degrees C below maximum

            Test Result - FAIL

            Expected Greater than 1 degrees below max

            Received 1 degrees below max

            Test FAILED

            Please check your Processor Thermal Solution

            Temperature Monitor Stopped

             

            --------------------------------------------------------------------

             

            System Information

            ------------------

            Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

            Processor Information: Intel64 Family 6 Model 30 Stepping 5

            Number of Physical Cores: 4

            Number of Logical Cores: 8

            Installed System Memory: 8 GB

            Operating System: Microsoft Windows 10 Famille 64 bits

            Graphics Information: NVIDIA GeForce GTX 980

            System Product: P55A-UD4

            System BIOS: F15

            --------------------------------------------------------------------

             

            --- IPDT64 - End Time: 31/01/2017 18:15:12

            --- IPDT64 - Result: Fail

            --------------------------------------------------------------------

            • 3. Re: Please check your Processor Thermal Solution
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello :
               
              Thank you very much for letting us know that information.
               
              Normally in this case what we recommend to is set the BIOS to defaults, that should be enough to stop the processor for getting overclocked.
               
              There are some scenarios where the board under the default BIOS settings still overclocks the processor, in that case if after trying to restore the BIOS to defaults the problem persists, the best thing to do will be to get in contact with the manufacturer of the board:
               
              Gigabyte’s phone number: 1 626-854-9338
               
              Gigabyte’s support site: http://www.gigabyte.us/support-downloads/support-downloads.aspx
               
              Any further questions, please let me know.
               
              Regards
               
              Alberto
               

              • 4. Re: Please check your Processor Thermal Solution
                city35

                Hello Alberto,

                I entered in the bios and it seems that the cpu is in its normal state !!!

                Expected CPU Frequency: 2.93

                Detected CPU Frequency: 2.93107

                 

                I did the test again and I have allways an error

                do you some other advices?

                thank you

                regards

                Christophe

                 

                ---------------------

                --- IPDT64 - Revision: 4.0.0.29

                --- IPDT64 - Start Time: 01/02/2017 20:03:07

                 

                CPU1

                Intel(R) spbc Module Test

                Module Version: 1.0.8.64b.W

                Start Time: Wed Feb  1 20:03:07 2017

                Test Result - PASS

                ..!!..Processor under test is verified as 'PRODUCTION'..!!..

                 

                Processor Manufacturer: GenuineIntel

                Processor Brand String: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                 

                End Time: Wed Feb  1 20:03:07 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                Genuine Intel CPU Test

                Module Version: 1.0.12.64b.W

                Start Time: Wed Feb  1 20:03:07 2017

                Test Result - PASS

                Expected: GenuineIntel

                Detected: GenuineIntel

                End Time: Wed Feb  1 20:03:07 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                CPU Brand String Test

                Module Version: 1.0.14.64b.W

                Start Time: Wed Feb  1 20:03:08 2017

                Test Result - PASS

                Expected: Intel(R) Core(TM) CPU @

                Detected: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Intel(R) Core(TM) processor detected..!!..

                End Time: Wed Feb  1 20:03:08 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                Floating Point Test

                Module Version: 1.0.11.64b.W

                Start Time: Wed Feb  1 20:03:08 2017

                AVX is NOT supported in your OS

                FMA3 not supported

                Test Result - PASS

                Million Floating Points per Second, MFLOPS: 456.527

                Error: 0

                --- Floating Point Test Passed!!!---

                End Time: Wed Feb  1 20:03:10 2017

                Total Time:  seconds: 2

                --------------------------------------------------------------------

                CPU1

                Prime Number Generation Test

                Module Version: 1.0.13.64b.W

                Start Time: Wed Feb  1 20:03:10 2017

                AVX is NOT supported in your OS

                Test Result - PASS

                Operation Per Second: 634591

                Error: 0

                --- Prime Number Generation Test Passed!!!---

                End Time: Wed Feb  1 20:03:12 2017

                Total Time:  seconds: 2

                --------------------------------------------------------------------

                CPU1

                Cache Test

                Module Version: 1.0.11.64b.W

                Start Time: Wed Feb  1 20:03:12 2017

                Test Result - PASS

                 

                --- Reading Cache Size --- 

                 

                - Detected L1 Data Cache Size --> 32

                - Detected L1 Inst Cache Size --> 32

                 

                - Detected L2 Cache Size --> 256

                - Detected L3 Cache Size --> 8192

                 

                Cache Size Test Passed!!!

                 

                End Time: Wed Feb  1 20:03:12 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                MMXSSE Test

                Module Version: 1.0.11.64b.W

                Start Time: Wed Feb  1 20:03:12 2017

                Test Result - PASS

                 

                --- Determining MMX - SSE capabilities ---

                         --- CPU FEATURES DETECTION FOR ---

                                ---        MMX SSE       ---

                MMX         - MMX Supported -->    Yes

                SSE         - SSE Supported -->    Yes

                SSE2         - SSE2 Supported -->    Yes

                SSE3         - SSE3 Supported -->    Yes

                SSSE3         - SSSE3 Supported -->    Yes

                SSE4.1         - SSE4.1 Supported -->    Yes

                SSE4.2         - SSE4.2 Supported -->    Yes

                        --- MMX SSE - capabilities check complete ---

                MMX Test Result --- PASS

                SSE Test Result --- PASS

                SSE2 Test Result --- PASS

                SSE3 Test Result --- PASS

                SSSE3 Test Result --- PASS

                SSE4.1 Test Result --- PASS

                SSE4.2 Test Result --- PASS

                 

                End Time: Wed Feb  1 20:03:12 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                FMA3 Test

                Module Version: 1.0.10.64b.W

                Start Time: Wed Feb  1 20:03:12 2017

                Test Result - PASS

                 

                --- CPU Features Detection ---

                FMA3     - Supported --> No

                FMA3 support is NOT detected on your Processor

                FMA3 Test Result --- Not Tested

                 

                End Time: Wed Feb  1 20:03:12 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                AVX Test

                Module Version: 2.0.8.64b.W

                Start Time: Wed Feb  1 20:03:13 2017

                Test Result - PASS

                 

                --- CPU Features Detection ---

                AVX         - Supported --> No

                AVX2         - Supported --> No

                AVX512         - Supported --> No

                AVX OS Support     - Supported --> No ---> No Test Required

                AES         - Supported --> No ---> No Test Required

                PCLMULQDQ     - Supported --> No ---> No Test Required

                 

                Minimum Operating System requirements are

                Windows 10,8.1,8,7 SP1, Windows Server 2008 R2 SP1

                Linux kernel version 2.6.30

                 

                 

                End Time: Wed Feb  1 20:03:13 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                IMC Test

                Module Version: 1.0.8.64b.W

                Start Time: Wed Feb  1 20:03:13 2017

                Test Result - PASS

                --- Reading Memory Size ---

                Detected Memory Size is --> 8.00GB

                --- Subtest - Memory Size Test Passed!!!  ---

                --- Integrated Memory Controller Stress Test ---

                Memory to be allocated = 1048576 byte

                Memory Allocated.

                Test 1 Ones and Zeros Moving Inversions write operations - Passed

                Test 1 Ones and Zeros Moving Inversions verification operations - Passed

                Test 2 32Bits Sliding Ones write operations - Passed

                Test 2 32Bits Sliding Ones verification operations - Passed

                Test 3 32Bits Sliding Zero write operations - Passed

                Test 3 32Bits Sliding Zero verification operations - Passed

                Memory Deallocated.

                --- Subtest - Memory Stress Test Passed!!!  ---

                Integrated Memory Controller Stress Test Passed!!!

                End Time: Wed Feb  1 20:03:13 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                PCH Test

                Module Version: 1.0.10.64b.W

                Start Time: Wed Feb  1 20:03:13 2017

                Test Result - PASS

                LPC deviceID = 0x3b02

                 

                Chipset          : Intel(R) P55 Chipset

                Chipset Stepping : B3

                2 device connected to PCI-to-PCI Bridge Controller

                   1 : Contr�leur IDE standard double canal PCI

                   2 : Contr�leur d�h�te compatible OHCI 1394 Texas Instruments

                 

                No device connected to PCI Express Port 2

                 

                1 device connected to PCI Express Port 5

                   1 : Contr�leur d�h�te compatible xHCI USB

                 

                1 device connected to PCI Express Port 6

                   1 : GIGABYTE GBB36X Controller

                 

                1 device connected to PCI Express Port 7

                   1 : Contr�leur IDE standard double canal PCI

                 

                1 device connected to PCI Express Port 8

                   1 : Contr�leur Realtek PCIe GBE Family

                 

                2 device connected to SATA Controller 1

                   1 : WDC WD1002FAEX-00Z3A0 ATA Device

                   2 : ASUS DRW-24B3ST ATA Device

                 

                No device connected to SATA Controller

                 

                2USB devices detected

                   1 : P�riph�rique d�entr�e USB

                   2 : Dispositif de stockage de masse USB

                 

                1 device connected to Intel High Definition Audio Controller

                   1 : Realtek High Definition Audio

                 

                Platform Controller Hub Test Completed!!!

                End Time: Wed Feb  1 20:03:13 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                IGD Module Test

                Module Version: 1.0.12.64b.W

                Start Time: Wed Feb  1 20:03:14 2017

                Test Result: Intel(R) Integrated Graphics Device Not Detected or Not Configured, Test Skipped

                End Time: Wed Feb  1 20:03:14 2017

                Total Time:  seconds: 0

                --------------------------------------------------------------------

                CPU1

                GFX Module Test

                Module Version: 1.0.12.64b.W

                Start Time: Wed Feb  1 20:03:14 2017

                GFX Module Test: PASS

                End Time: Wed Feb  1 20:03:42 2017

                Total Time:  seconds: 28

                --------------------------------------------------------------------

                --- IPDT64 - Temperature Monitor Results

                Temperature Monitor will begin when CPULoad Test starts

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                22 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 22 degrees below max

                 

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                 

                Entering run forever

                18 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 18 degrees below max

                Test PASSED

                13 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 13 degrees below max

                Test PASSED

                10 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 10 degrees below max

                Test PASSED

                7 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 7 degrees below max

                Test PASSED

                6 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 6 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                1 degrees C below maximum

                Test Result - FAIL

                Expected Greater than 1 degrees below max

                Received 1 degrees below max

                Test FAILED

                Please check your Processor Thermal Solution

                Temperature Monitor Stopped

                 

                --------------------------------------------------------------------

                 

                System Information

                ------------------

                Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Processor Information: Intel64 Family 6 Model 30 Stepping 5

                Number of Physical Cores: 4

                Number of Logical Cores: 8

                Installed System Memory: 8 GB

                Operating System: Microsoft Windows 10 Famille 64 bits

                Graphics Information: NVIDIA GeForce GTX 980

                System Product: P55A-UD4

                System BIOS: F15

                --------------------------------------------------------------------

                 

                --- IPDT64 - End Time: 01/02/2017 20:05:17

                --- IPDT64 - Result: Fail

                --------------------------------------------------------------------

                --- IPDT64 - Temperature Monitor Results

                Temperature Monitor will begin when CPULoad Test starts

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                22 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 22 degrees below max

                 

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                 

                Entering run forever

                18 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 18 degrees below max

                Test PASSED

                13 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 13 degrees below max

                Test PASSED

                10 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 10 degrees below max

                Test PASSED

                7 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 7 degrees below max

                Test PASSED

                6 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 6 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                1 degrees C below maximum

                Test Result - FAIL

                Expected Greater than 1 degrees below max

                Received 1 degrees below max

                Test FAILED

                Please check your Processor Thermal Solution

                Temperature Monitor Stopped

                 

                --------------------------------------------------------------------

                 

                System Information

                ------------------

                Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Processor Information: Intel64 Family 6 Model 30 Stepping 5

                Number of Physical Cores: 4

                Number of Logical Cores: 8

                Installed System Memory: 8 GB

                Operating System: Microsoft Windows 10 Famille 64 bits

                Graphics Information: NVIDIA GeForce GTX 980

                System Product: P55A-UD4

                System BIOS: F15

                --------------------------------------------------------------------

                 

                --- IPDT64 - End Time: 01/02/2017 20:05:17

                --- IPDT64 - Result: Fail

                --------------------------------------------------------------------

                --- IPDT64 - Temperature Monitor Results

                Temperature Monitor will begin when CPULoad Test starts

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                22 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 22 degrees below max

                 

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                 

                Entering run forever

                18 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 18 degrees below max

                Test PASSED

                13 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 13 degrees below max

                Test PASSED

                10 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 10 degrees below max

                Test PASSED

                7 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 7 degrees below max

                Test PASSED

                6 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 6 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                1 degrees C below maximum

                Test Result - FAIL

                Expected Greater than 1 degrees below max

                Received 1 degrees below max

                Test FAILED

                Please check your Processor Thermal Solution

                Temperature Monitor Stopped

                 

                --------------------------------------------------------------------

                 

                System Information

                ------------------

                Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Processor Information: Intel64 Family 6 Model 30 Stepping 5

                Number of Physical Cores: 4

                Number of Logical Cores: 8

                Installed System Memory: 8 GB

                Operating System: Microsoft Windows 10 Famille 64 bits

                Graphics Information: NVIDIA GeForce GTX 980

                System Product: P55A-UD4

                System BIOS: F15

                --------------------------------------------------------------------

                 

                --- IPDT64 - End Time: 01/02/2017 20:05:32

                --- IPDT64 - Result: Fail

                --------------------------------------------------------------------

                CPU1

                CPU Frequency Test

                Module Version: 1.0.16.64b.W

                Start Time: Wed Feb  1 20:05:17 2017

                Test Result - PASS

                Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Expected CPU Frequency: 2.93

                Detected CPU Frequency: 2.93107

                Expected Base Clock: 133.33

                Detected Base Clock: 133.23

                QPI link rate Test - Not supported.

                Skipping QPI link rate Test.

                End Time: Wed Feb  1 20:05:32 2017

                Total Time:  seconds: 15

                --------------------------------------------------------------------

                --- IPDT64 - Temperature Monitor Results

                Temperature Monitor will begin when CPULoad Test starts

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                22 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 22 degrees below max

                 

                --- Temperature Test ---

                ...

                Version 1.0.13.64b.W

                ...

                 

                 

                Entering run forever

                18 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 18 degrees below max

                Test PASSED

                13 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 13 degrees below max

                Test PASSED

                10 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 10 degrees below max

                Test PASSED

                7 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 7 degrees below max

                Test PASSED

                6 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 6 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                2 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 2 degrees below max

                Test PASSED

                3 degrees C below maximum

                Test Result - PASS

                Expected Greater than 1 degrees below max

                Received 3 degrees below max

                Test PASSED

                1 degrees C below maximum

                Test Result - FAIL

                Expected Greater than 1 degrees below max

                Received 1 degrees below max

                Test FAILED

                Please check your Processor Thermal Solution

                Temperature Monitor Stopped

                 

                --------------------------------------------------------------------

                 

                System Information

                ------------------

                Processor Name: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz

                Processor Information: Intel64 Family 6 Model 30 Stepping 5

                Number of Physical Cores: 4

                Number of Logical Cores: 8

                Installed System Memory: 8 GB

                Operating System: Microsoft Windows 10 Famille 64 bits

                Graphics Information: NVIDIA GeForce GTX 980

                System Product: P55A-UD4

                System BIOS: F15

                --------------------------------------------------------------------

                 

                --- IPDT64 - End Time: 01/02/2017 20:05:32

                --- IPDT64 - Result: Fail

                --------------------------------------------------------------------

                • 5. Re: Please check your Processor Thermal Solution
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello :
                   
                  Thank you very much once again for letting us know those details.
                   
                  At this point the next thing to do if you have the option of course will be to swap parts, either to test your board with a different processor or test your processor on a different board, because the problem could be related to either one of those components.
                   
                  If there is a PC repair store close to you, they might be able to do that for you and swap parts to find out the root of the problem.
                   
                  In some cases by adding another cooling solution or fan the problem gets fixed, but that will depend on the case you are using and if it has the option to do that.
                   
                  Could you please provide the part number of the memory RAM you are using?
                   
                  You can see it on the stick itself, this is in order to make sure the memory is fully compatible with the processor.
                   
                  If you are using more than one memory stick, please test the PC with one memory stick at the time, this is in order to rule out a possible problem with the stick itself.
                   
                  Please let me know the results of trying the steps above.
                   
                  Any questions, please let me know.
                   
                  Regards
                   
                  Alberto
                   

                  • 6. Re: Please check your Processor Thermal Solution
                    city35

                    Dear Alberto,

                    I think that the values of the Detected CPU Frequency is the cpu freq when the test is ended. It means, if the test is wrong, the Detected CPU Frequency is the freq at the last test value, and if the test is ok, the Detected CPU Frequency is the expected one, because the cpu has time to come back at its normal value.

                     

                    I cleaned the heater of the CPU and I replace the thermal grease.

                     

                    I tried the Intel extrem tuning utility and the cpu stress test. the cpu freq is allways varying (1.2 - 3.0 Ghz) and the cpu temp is allways at the maximum 99°.

                     

                    do you think that if I change the fan of the CPU, I can obtain a better temp regulation?

                     

                    thank you

                    Regards

                    Christophe

                    • 7. Re: Please check your Processor Thermal Solution
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello :
                       
                      Yes, as a troubleshoot step that is always an option, to test the PC with a different fan could fix the temperature problem, also it will help us to rule out a possible problem with the fan itself. Based on the report from both the diagnostics tool and the XTU it seems to be the processor is in fact getting overheated, and yes you are right about the detected CPU frequency, that is how it works. On the processor diagnostics tool the value for the temperature where it says ” Received 1 degrees below max” that value should be higher than 1, to make sure there is no overheating problem.
                       
                      If you have the option to use another fan please do that, same thing if you can test your processor on a different board or your board with a different processor.
                       
                      Please let me know the results of using a different fan and if you have the option to swap parts.
                       
                      Any questions, please let me know.
                       
                      Regards
                       
                      Alberto
                       

                      • 8. Re: Please check your Processor Thermal Solution
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello :
                         
                        I just wanted to check if you were able to try the steps above and if the problem persists or if it was resolved?
                         
                        Any questions, please let me know.
                         
                        Regards
                         
                        Alberto
                         

                        • 9. Re: Please check your Processor Thermal Solution
                          city35

                          Hi Alberto

                          soory for the late answer, but I had no time until now to work on this problem.

                          I changed the CPU cooler by a new one and now it works well.

                          thank you for all and this topic can be closed

                          regards

                          Christophe

                          • 10. Re: Please check your Processor Thermal Solution
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hello :
                             
                            No problem at all, we understand it takes time to do different tests on the PC.
                             
                            Thank you very much for letting us know that information, we really appreciate that.
                             
                            Perfect, excellent, it is great to hear the problem was resolved with the new CPU cooler and now the PC is working fine.
                             
                            Any other inquiry, do not hesitate in contact us again.
                             
                            Regards
                             
                            Alberto