Game crashing with Kaby Lake i5-7500's integrated graphics (Windows 10x64)

[MOell]

Heyho,

I got some serious problems with the Intel graphics drivers on Windows 10x64, first i used the one provided from lastest Windows Updates.

The game crashs with the error I attached.

My processor is i7-7500 (Kaby Lake) with integrated Intel HD 630 Graphics (PCI\VEN_8086&DEV_5912).

Today I also tried uninstalling, reinstalling, using windows build in drivers and also uninstalling and using latest Windows Update drivers and also uninstalling trying newest Beta drivers with the installation workaround described /thread/110254 here in the intel community as the official gen7-processor graphics drivers (neither stable nor beta) sadly does not install for the 630 at the moment (installation seems to be missing an entry in inf).

Game is Might & Magic X Legacy running from UPlay.

[Quotes from file attached - See file attachment for further details]

It mentions "C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igc32.dll"

related to module: igc32.dll, Version: 21.20.16.4565, Time Code: 0x584c5967

Error code: 0xc0000005

Does any of you guys have a solution for this type of crashing?  

Also Tried alternating graphic settings and ingame settings, running in compatibility mode&with admin rights also just in case.

Thank you for your time! Hope we get that error fixed

[idata]

Hello canni:

Thank you very much for providing that file. Not sure if you already tried the following drivers, but please try them and lest us know the results: Beta 4552: https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=96551 https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=96551 Or driver 4542: https://downloadcenter.intel.com/download/26404/Graphics-Intel-Graphics-Driver-15-45-?product=96551 https://downloadcenter.intel.com/download/26404/Graphics-Intel-Graphics-Driver-15-45-?product=96551 What is the model of the laptop? Did you try to install the drivers provided by the manufacturer of the laptop? Any further questions, please let me know. Regards Alberto

[idata]

Hello canni:

I just wanted to check if you were able to install the drivers and if you need further assistance on this matter? Any questions, please let me know. Regards Alberto