This message was posted on behalf of Intel Corporation
We were informed by our support contact department that your case would be addressed today. At the same time, we have escalated this situation to the proper team, since the ISN should work in the warranty center as well. As for our internal tools, the SSD does show fine.
Please respond to our department who'll be more than glad to address the situation. In case you don't hear back from them, feel free to post here.
Let us know also if your situation is fixed by the support department.