Please bear in mind that this can be a limitation by your system manufacturer and your best contact support would be with Toshiba as they are more familiar with this system components and how all of them interact with each other. Some computer manufacturers require customized and validated drivers for your specific computer model.
However you can try the following:
I’m sorry if you tried this already, you can see how to solve scaling issues here:
Check the option that says “The Windows* desktop is smaller than my display screen. How do I fix this issue?”
You can also, try installing the generic Intel driver, you can download it here:
Intel® Graphics Media Accelerator Driver, Windows 7* 64, Windows Vista* 64 (exe)
I suggest to uninstall the driver you have installed first and then install this driver, if you get an error installing the Intel generic driver you can try installing it manually, please How to Manually Install a Graphics Driver in Windows 7*
Check with the TV manufacturer, you might need a driver for your TV and check with them if this configuration is supported. See if with this TV you can set the resolution via the menu integrated into the monitor.
Assuming you have a windows based pc, I would go to start -> control panel -> Display. From there you can adjust the screen resolution.
I hope this can help.
Ivan, it is the INTEL graphics card control panel that isn't working. I checked the Toshiba specs and it showed this particular graphics card. I tried EVERYTHING you suggested and nothing has changed. If you read my original question, you will find all the info. My TV does NOT have a driver, it is a basic 40 inch HD 1080p TV.
If you have tried Intel generic drivers and customized drivers from your computer manufacturer and still does not have an option for scaling this means the graphics is locked. Bear in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the Intel® Graphics according to their system designs. So, I suggest you to check with your laptop manufacturer to see if there are any options on your system to get that.