5 Replies Latest reply on Jan 30, 2017 8:07 AM by Intel Corporation

    600P will not boot with ASrock z270 extreme 4

    Neil.Pinnington

      I am building a PC with i7 7700, AS Rock Z270 Extreme 4, 600p 512GB , DVD and Win10 on USB.

       

      The Bios recognizes the 600p and the DVD drive. When I put the ASrock DVD in to recognize the Win10 stick in the USB drive, it comes up with the error "illegal partition table -drive 01 sector 0". After which it then states that "This model is not  supported".

      I can boot the PC with an old hard drive and windows recognizes the 600p,it can format and store data on it.So the hardware seems to work and windows can operate the 600p but the BIOS can't.

       

      I have found that the 600p is not on the Motherboards list of supported M2 SSD devices. Is there a way of getting it to boot with the 600p or have I wasted my money?

        • 1. Re: 600P will not boot with ASrock z270 extreme 4
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Neil.Pinnington,

          We understand you are building a new PC and would like to boot to Windows® 10 from your Intel® SSD 600p Series.

          While we do provide two compatibility lists (tested, and supported) for the 600p Series, these are not meant to be "all inclusive." While we provide this information for customer convenience, hardware validation is the responsibility of the respective motherboard manufacturer.

          I have reviewed the Storage Qualified Vendors List (QVL) provided by ASRock* for your motherboard. This list shows the Intel® SSD 600p Series 256GB and 512GB models as supported. They also note that your board supports NVMe* SSDs as boot drives.   

          Windows® 10 offers native NVMe* Storage support. Between that and the information on your motherboard manufacturer's website, you should not be experiencing any such issues while installing Windows* on the 600p. 

          Our recommendation, in this case, will be to contact your board manufacturer to make sure your BIOS is set up correctly to boot from an NVMe* drive. You may also need to make sure you're using the most updated BIOS version available.

          NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there.

          Best regards,
          Carlos A.

          • 2. Re: 600P will not boot with ASrock z270 extreme 4
            Neil.Pinnington

            Thanks for that. The problem turned out to be an issue with the Window 10 Stick. Works fine now. ;-)

            • 3. Re: 600P will not boot with ASrock z270 extreme 4
              Olster133

              Hi there have the same issue with an Aorus Z270x Gaming 5 Motherboard.

               

              The pc worked for a few days then it says itcannot find bootable medie.

               

              I just emailed intel support.. Here is my email i sent bvelow.....

               

              Sent 29/01/17

               

              Good day to you,

               

              I have purchased an Intel 600p m2 ssd.

               

              I keep having failures.

               

              When I boot up the pc It says install proper boot media.

               

              I have windows 10 pro installed in a brand new build pc.

               

              Specs are as follows

               

              I5 6600k

              Aorus Z270x gaming 5 mobo

              Gigabyte g1 gaming gtx 1070

              16gb corsair pc3200mhz ram

              Intel 600p 512gb m2 sad

              Kingston hyperX 120gb sad storage drive.

               

              The bios sees both drives but will not boot from the intel drive on occasions.

               

              I think there maybe an issue with it

              I have taken it out checked all connections and put it back in the case.

               

              I used to bulld Pc’s for a job so I am comfortable in my skills and it has been installed correctly.

               

              Here is what happened, I turned the pc off to go out.

               

              On my return. It wont boot from the ssd.

              I can go to the bios I can see both drives but it will not boot to windows 10.

               

              Attached is my box and serial Numbers for the product.

              Please can someone assist me.

               

              I am in kuala Lumpur Malaysia. Also I just came out of hospital from a foot operation so getting about is pretty hard at the moment.

               

              Please could someone contact me as I am not sure how to fix this.

              End of email.

               

              I have the latest drivers and bios installed from Aorus after contacting them about this so I can only assume its the SSD.

               

              Can someone help me??

               

              Regards

               

              Oli

              • 4. Re: 600P will not boot with ASrock z270 extreme 4
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello Neil.Pinnington,

                We're glad to hear that your issue has been resolved.

                If you have any further questions, just let us know.

                Best Regards,
                Carlos A.

                • 5. Re: 600P will not boot with ASrock z270 extreme 4
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello Olster133,

                   

                  While you have the same chipset and SSD as Neil.Pinnington, your motherboard's brand, and overall issues are not quite the same.

                   

                  We understand that you're having some problems booting from your Intel® SSD 600p Series. It will normally boot, but sometimes you are receiving a "no bootable device" error.

                   

                  There can be several causes to this, from a corrupt OS installation to a defective SSD.

                   

                  However, while checking the specifications for your motherboard, I found the following notice:

                   

                  "* Refer to '1-10 Internal Connectors,' for the installation notices for the PCIEX4, M.2, and SATA connectors."

                   

                  I reviewed the user manual (Page 21), and it seems that the M.2 slots on your motherboard may sometimes share lanes with select SATA ports.

                   

                  The M.2 slot named "M2M_32G" (closest to your CPU), when used with an M.2 PCIe* X4 SSD shares lanes with your SATA3 #4 and #5 ports.

                   

                  The "M2P_32G" M.2 port, on the other hand, only shares SATA lanes when paired with an M.2 SATA SSD.

                   

                  We can recommend for you to make sure that your Kingston* SSD is not connected to the SATA #4 or #5 ports if you're using the M.2 port closest to your CPU ("M2M_32G"). Alternatively, you may switch your 600p SSD into the second M.2 Port ("M2P_32G") to avoid this altogether.

                   

                  If this doesn't help, you may need to contact Gigabyte* support, or request a warranty replacement for your SSD through the place of purchase or with the help of our support team.

                   

                  Helpful resources:

                   

                  - Frequently Asked Questions for Intel® SSD 600p/Pro 6000p Series.
                  - Gigabyte* GA-Z270X-Gaming 5* Support & Downloads.

                   

                  NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services provided there.

                   

                  Best regards,
                  Carlos A.