3 Replies Latest reply on Feb 13, 2017 5:25 AM by Intel Corporation

    Installing Unite Client

    JK3rd

      Installing " Intel Unite Client.mui.msi " it states it needs Microsoft KB3033929, I try to install KB3033929 and it states it is already installed.  I am running Windows Enterprise 7.0 with SP 1.  It's a catch 22 situation that I can't get out of and the Unite Client 3.0 for Windows will not install.

        • 1. Re: Installing Unite Client
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi,
          Thank you for letting me know about this matter.
          I would like to know if the Intel® Unite client 3.0 was downloaded directly from the hub?
          Were you using the Intel® Unite Client app previously on this computer?

          Looking forward to hearing from you.

          Allan.

          • 2. Re: Installing Unite Client
            JK3rd

            Thank you for the follow up.
            The mater has been corrected and Unite is working at this time. 

             

            From what I understand, the version link we were given to use was customized for us.  Our IT provider had to tweak it a bit and put out a new .exe file.  This new file was downloaded from the central hub address supplied on the Unite Screen display in our conference rooms.

            • 3. Re: Installing Unite Client
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              I am glad to hear this is working for you.

              Thank you for sharing detail about how this matter was fixed. Thank you for your time.

              Allan.