3 Replies Latest reply on Jan 20, 2017 1:36 AM by Gavinaldi

    Iris Pro 580 [NUC6i7KYK] Skull Canyon Can't be Benchmarked (Win10pro)

    Gavinaldi

      Tried running 3DMarks basics, but it says there are no benchmarks that my system can run. It claims I need a DX12 capable card. I ran DXdiag and saw that my card was listed as basic Microsoft display device, so I looked at device manager. The card was listed as an Iris Pro 580. The DM icon had the yellow triangle, so I looked at drivers, and I saw error code 43.

       

      I uninstalled the card and deleted drivers.

      I then [re]installed

      (once) using the most recent stable [.4542]

      (and again) using latest beta [.4552] drivers from Intel.

       

      Still no dice. At this point I am starting to wonder...

      How do I figure out whether I have a faulty unit or whether there is something else I need/should be doing besides uninstalling and reinstalling all manner of drivers? Could it be a windows 10 issue?

       

      The following link leads to a word file compilation of images (that can be viewed directly in browser), depicting everything I have faced. It also describes my system and software settings.

       

      While on the topic... Is the Integrated Graphics Control Panel available on Windows 10 pro? I can't find it. And no amount of [re]installing of the drivers seems to make it available to me.

       

      Any thoughts, comments, or suggestions are greatly appreciated.