Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

I need help! My network adapter stop working after Windows 10 updates

JTrie
Beginner
‎01-18-2017 10:18 PM
1,871 Views

I accidentally upgraded my OS from Windows 7 to Windows 10 Pro (Hate it! unfortunately can't roll back..) My problem is that every time Windows 10 updates and shut down, when turn back on the network adapters fail to recognize the drivers. I have to resetting it to original. Where can get an update drivers for my network adapter or where I can disable auto update from Microsoft.

My motherboard: Intel Desktop Board DP55WB with a build-in, Intel 82578DC Gigabit Network Adapter. Drivers Version 12.12.50.6, Driver Date: 3/20/2015

0 Kudos

Link Copied

3 Replies
idata
Employee
‎01-19-2017 09:43 AM
405 Views

Hello Jimmy.Trieu:

 

 

In regard to your inquiry, sine the Intel® DP55WB motherboard is not compatible or supported on Windows® 10, so there are no drivers available for that operating system, as you can confirm on the following link:

 

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005640.html?wapkw=legacy+intel+desktop+boards http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005640.html?wapkw=legacy+intel+desktop+boards

 

 

In regard to the Windows updates, I found a link where it shows how to disable that option:

 

 

https://mspoweruser.com/turn-off-windows-update-windows-10/ https://mspoweruser.com/turn-off-windows-update-windows-10/

 

 

On the following link you will find the LAN driver for that board, but as you can see it is compatible with some specific operating systems:

 

 

https://downloadcenter.intel.com/download/21942/LAN-Intel-PRO-Network-Connections-LAN-Driver?product=41162 https://downloadcenter.intel.com/download/21942/LAN-Intel-PRO-Network-Connections-LAN-Driver?product=41162

 

 

So, at this point the next thing to do will be to re-install from Windows from scratch, could be Windows® 7, Vista or XP, in order to be able to install the proper drivers.

 

 

Any questions, please let me know.

 

 

Regards

 

 

Alberto

 

Copy link
JTrie
Beginner
‎01-19-2017 03:57 PM
405 Views
In response to idata

Thank you Alberto!

In response to idata
0 Kudos
Copy link
idata
Employee
‎01-20-2017 10:59 AM
405 Views
In response to JTrie

Hello Jimmy.Trieu:

 

 

You are welcome.

 

 

Any other inquiry, do not hesitate in contact us again.

 

 

Regards

 

 

Alberto

 

In response to JTrie
0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.