I will be more than glad to assist you with your concern.
Could you please provide me the model of your laptop, desktop or Intel device?
Could you please provide me with the processor model?
As soon as you reply I will continue with the investigation of your concern.
I've already talked to customer support, in short, he said there's nothing he could do except for pass my info onto the driver team. Here's my case # 7002318348. It seems drivers haven't yet been released for HD610 yet.
In answer to your questions though, my specs are:
I would like to know if you will need further assistance at my end?
Please do not hesitate to let me know.
I am looking forward to hearing from you.
After further investigation, I would like to inform you that the Intel® HD Graphics 610 driver is not available in the download center yet, the only graphics drivers available are the Intel® HD Graphics 615 and Intel® HD Graphics 620, that's the reason why you were getting the errors while trying to install the driver.
The Intel® HD Graphics 610 should be available at any moment soon, I recommend you to visit downloadcenter.intel.com at least once every two days until the driver is released.
On the other hand, you can also contact Asus Support as the drivers are given to the system manufacturers first.
Hope this information helps.
Don't hesitate in replying to this thread if you need further assistance.
I tested the updated driver and it works great! 4k playback is now smooth.