8 Replies Latest reply on Mar 6, 2017 6:14 AM by Intel Corporation

    Windows crash (BSOD): iaStorB.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL

    vilius2

      Hello,

       

      Windows crashes(blue screen) pointing to sSATA RSTe storage controller:

      A problem has been detected and Windows has been shut down to prevent damage

      to your computer.

       

      The problem seems to be caused by the following file: iaStorB.sys

       

      DRIVER_IRQL_NOT_LESS_OR_EQUAL

       

      If this is the first time you've seen this stop error screen,

      restart your computer. If this screen appears again, follow

      these steps:

       

      Check to make sure any new hardware or software is properly installed.

      If this is a new installation, ask your hardware or software manufacturer

      for any Windows updates you might need.

       

      If problems continue, disable or remove any newly installed hardware

      or software. Disable BIOS memory options such as caching or shadowing.

      If you need to use safe mode to remove or disable components, restart

      your computer, press F8 to select Advanced Startup Options, and then

      select Safe Mode.

       

      Technical Information:

       

      *** STOP: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000,

      0xfffff880010d243e)

       

      *** iaStorB.sys - Address 0xfffff880010d243e base at 0xfffff88001073000 DateStamp

      0x555d9453

       

       

      Motherboard: Supermicro X10DRG-Q (system configured as UEFI, system FW up-to-date)

      Chipset: C612

      OS: Windows 7pro x64

      RSTe driver: 4.3.0.1198

      sSATA connected devices:

        Intel SSD DC S3610 (FW G2010160)

        Intel SSD DC S3520 (FW N2010101)

      sSATA and SATA controllers run in RAID mode.

       

      Windows installed on S3610, linux installed on S3520. System is stable - no memory problems(tested that). It seems that problems started after new ssd S3520 was added. Problem shows once/twice a day, possibly when windows is booted right after linux was booted(not 100% sure).

       

      Any ideas ?

       

      Thanks,

      Vilius M.