4 Replies Latest reply on Jan 24, 2017 11:40 AM by Intel Corporation

    Dell Inspiron 3543 laptop blank issue during multiple display using hdmi to vga converter




      I have a Dell Inspiron 3543 laptop with Intel HD 5500 videocard operating with Windows 10 64 bit. I connected a LG Flatron L1750H monitor  to my computer using a VGA to HDMI converter and experienced the following issue. The second monitor blanks in every 20-30 minutes and as a result each window that was opened on the 2nd screen is placed back to the original screen. I have tried to reinstall the graphic card driver with the monitor connected to the notebook. It did not help.


      Could you please advice me?


      Thank you in advance.


      Best Regards,