4 Replies Latest reply on Jan 24, 2017 11:40 AM by Intel Corporation

    Dell Inspiron 3543 laptop blank issue during multiple display using hdmi to vga converter

    kovad003

      Hi!

       

      I have a Dell Inspiron 3543 laptop with Intel HD 5500 videocard operating with Windows 10 64 bit. I connected a LG Flatron L1750H monitor  to my computer using a VGA to HDMI converter and experienced the following issue. The second monitor blanks in every 20-30 minutes and as a result each window that was opened on the 2nd screen is placed back to the original screen. I have tried to reinstall the graphic card driver with the monitor connected to the notebook. It did not help.

       

      Could you please advice me?

       

      Thank you in advance.

       

      Best Regards,

      Daniel