Thank you for contacting the Intel community.
Do you have your system connected via HDMI or DP,? please let know your connection.
Could you please attach your system information, the DxDiag file, the report for Intel® graphics drivers and the Intel SSU?
Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility):
Download Intel® System Support Utility
- Download the utility
- Run the exe and select ‘Scan’
- Save and include as an attachment in the Intel Community Forum
Report for Intel® Graphics Drivers follows the steps here:
- Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
Hello, I connect the pc through the vga port, there attach the ssu and dxdiag files
Thanks for the information; unfortunately VGA is not supported by the Skylake processor, you can see processor and graphics specs here:
I understand that probably you prefer to use VGA for some reason but for better resolution it will be better to use HDMI, DisplayPort or DVI.
I’m sorry this is not what you want to hear and you wanted a solution but unfortunately this is unsupported.
Analog display interfaces, such as VGA, provide basic visual quality and resolution when connected with these components.
The Intel® driver has been tested and validated with the graphics output that I posted above, however, you can also try using the Intel® HD Graphics Control Panel to set the resolution, just right click on the desktop and click graphics properties and click display, there you can set the resolution for your system and it will give you the supported resolution.
It is strange what happens, now for example, it is working normal 1600x900, but at times it puts back any resolution, I notice that it is fixed or fails when it returns from the suspension
Thanks for the information, perhaps you need a BIOS update, try to update your motherboard BIOS, contact or access your motherboard manufacturer website for BIOS update instructions, however, I cannot guarantee full functionality on this since the graphics does not apply for VGA.