10 Replies Latest reply on Feb 23, 2017 12:49 PM by rheiniluoma

    Intel told me to buy the wrong computer Intel Unite error ID666666

    Hamanjam

      Based on the Intel information, I bought a refurbished "Dell Optiplex 7040".  I was able to download/install the Intel Unite hub and when the computer reboots, I get the "Intel Unite error ID666666" error that says this is not supported.  The computer is the same exact hardware specs I have seen on another 7040 but evidently you have to pay an extra $400 for the Unite certification flag in the BIOS.  I can't return the PC and can't find a workaround.  If the software if no cost and requires vPro, then I have the required hardware platform.   Seems like a class action lawsuit waiting to happen because this is not as advertised and I'm out $400+  Is there some workaround that allows me as the owner of a supported motherboard chipset to run software as advertised.