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i7-7700k Drivers

JShaw5
Beginner
6,533 Views

Recently I upgraded my PC to the new I7-7700k with an Asus Prime Z270-A ATX Motherboard and 2 x 8GB of Corsair Vengeance DDR4 Ram.

Since this upgrade, my PC has been crashing to desktop about 15 minutes after I try and play and games.

I believe this issue has to do with the fact that my CPU currently has no driver, I could be wrong in saying this however.

Any help is appreciated with this issue, or if there is a release date for CPU drivers that I could have.

Thanks.

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AlHill
Super User
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If your cpu has no driver, how is it working at all?

Seriously, all the drivers you need can be found on https://www.asus.com/Motherboards/PRIME-Z270-A/HelpDesk/ PRIME Z270-A | Motherboards | ASUS Global

First, however, you should make certain that you have the proper bios (from ASUS) for your board and CPU, which is 0604 or greater.

This is your processor: http://ark.intel.com/products/97129/Intel-Core-i7-7700K-Processor-8M-Cache-up-to-4_50-GHz Intel® Core™ i7-7700K Processor (8M Cache, up to 4.50 GHz) Specifications

It has Intel® HD Graphics 630. If you are using these graphics, I would get the driver from the ASUS link I provided.

If you are using an add-on graphics card, visit that manufacturer's website and get the latest graphics driver.

I would also make sure other drivers, as provided on the ASUS site, are updated.

Then, if you are still having problems, report back with more information, and your operating system (which should be Windows 10), and your cooling solution.

Doc

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JShaw5
Beginner
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I have the proper BIOS installed. I have the latest Nvidia Driver. I installed the Hotfix, and the Chipset Driver.

I am running Windows 10 Home 64-Bit. Here is my DxDiag: http://pastebin.com/sSYLMUbW ------------------ System Information ------------------ Time of this r - Pastebin.com

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AlHill
Super User
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What is your cooling solution and do you know if you are overheating?

Also, have you checked your memory against the ASUS tested memory? https://www.asus.com/Motherboards/PRIME-Z270-A/HelpDesk_QVL/ https://www.asus.com/Motherboards/PRIME-Z270-A/HelpDesk_QVL/

Doc

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JShaw5
Beginner
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I have a case with four fans (front, side, rear, and top). CPU has a Cooler Master Hyper 212 EVO air cooler and GPU has its native fan (EVGA GTX 980 SC). PC is on my desk with solid ventilation on all sides.

I'm using MSI Afterburner to monitor temps. Under load (gaming) CPU temps peak at 65C and GPU at 65C as well. When not under load, GPU is at 35C and CPU is around 30C. Fans are manually set to turn up higher at higher temperatures, GPU 45% at 45C, 80% at 80C. Fan Speed is similar for CPU.

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JShaw5
Beginner
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I have not tested my memory. I will test that now.

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JShaw5
Beginner
4,604 Views

I do not see my memory on that list, I have this:

CMK16GX4M2A2133C13

http://www.corsair.com/en-ca/vengeance-lpx-16gb-2x8gb-ddr4-dram-2133mhz-c13-memory-kit-black-cmk16gx4m2a2133c13 Vengeance® LPX 16GB (2x8GB) DDR4 DRAM 2133MHz C13 Memory Kit - Black (CMK16GX4M2A2133C13)

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JShaw5
Beginner
4,604 Views

I'm still having this issue..

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idata
Employee
4,604 Views

all the drivers you need can be found on http://driverrestore.com/ here. you should make certain that you have the proper bios (from ASUS) for your board and CPU, which is 0604 or greater.

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idata
Employee
4,604 Views

Hello jshaw990,

 

 

I would like to know if the information provided to you was able to solve your concern?

 

 

In case if you need further assistance do not hesitate to reply back.

 

 

I am looking forward to hearing from you.

 

 

Regards,

 

Angie.

 

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JShaw5
Beginner
4,604 Views

I was able to fix my problem, one of the sticks of Ram that was sold to me by the store was dead and needed replacing.

In the past week I have had no issues with crashing.

Thank you everyone for your help, I really appreciate it!

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idata
Employee
4,604 Views

Hello jshaw990,

 

 

I really glad to know that your concern has been solved.

 

 

If you need further assistance with other concerns, do not hesitate to visit our http://https://communities.intel.com/news Intel Communities.

 

 

Regards,

 

Angie.

 

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idata
Employee
4,604 Views

Al Hill and mariakatosvich, thanks for your assistance along this thread

 

 

To: jshaw990

 

 

Hello jshaw990,

 

 

As per recommendation from the Al Hill and mariakatosvich, it is correct. Is very important to make sure that you have all the drivers up to date.

 

 

Please make sure to confirm the installation of the Chipset Driver.

 

 

https://www.asus.com/us/Motherboards/PRIME-Z270-A/HelpDesk_Download/ Drivers and downloads of Asus PRIME Z270

 

 

Since what you have is an Asus motherboard, the drivers that you need to install must be available in your manufacturer (OEM) website.

 

 

The same website confirms that your board supports Intel® Z270 Chipset (this chipset is compatible with the Intel® Core™ i7-7700 Processor) if your OEM has listed the Intel® Z270 Chipset, it means that they have to provide you with their owm proper drivers**.

 

 

https://www.asus.com/us/Motherboards/PRIME-Z270-A/specifications/ Asus PRIME Z270-A Specifications

 

 

**The manufacturer drivers are created to be compatible with all the settings on your computer. They are specially designed to avoid any issue with your system and improve its performance.

 

 

In regard to the memory compatibility, please bear in mind, is very important to use a compatible RAM. If you are not able to confirm if your specific RAM is listed, I recommend you to contact http://www.asus.com/us/support/CallUs/ Asus Support(link for technical support contacts) in order to know if your memory has been tested with your current board model.

 

 

In the meantime, please try to test your equipment with the RAM placed on a different DIMM.

 

 

Please let me know how it goes in order to further assist you if required.

 

 

Best regards,

 

Angie
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