9 Replies Latest reply on Jan 27, 2017 12:45 PM by Intel Corporation

    DCM SR300 Will not install

    Wilson88Leung

      I have the windows 10 Version 10.0.14393 Build 14393 and the latest USB Chipset Driver Installed.

      When I try to install the version DCM 3.3.27.5718, it keeps gives me the message:

      "The installer failed to detect an Intel RealSense 3D camera on this system.  The installation was terminated"

       

      The Creative BlasterX Acoustic Engine Pro installed just fine and able to see the camera.

       

      I have tried plug in different USB 3.0 ports but seems the results is the same.