We understand you would like to update to the latest firmware version for your Intel® SSD 750 Series using the Intel® SSD Toolbox, but are unable to do so since the update button is greyed out.
Since Windows® 10 offers native NVMe* support, it's common for users to not realize that they're using the inbox driver. If this is the case, you won't be able to update your firmware using the toolbox, but will need to use the Firmware Update Tool instead.
The simplest thing to do will be to first make sure that you're using the latest NVMe* drivers:
- Intel® SSD NVMe Drivers version 126.96.36.1991 (make sure to reboot afterwards).
If this does not resolve the issue, you may want to check to make sure your BIOS is up to date as well:
- Asus* Maximux VIII Hero* Downloads.
Or, if you prefer, you may also upgrade your firmware using the latest Firmware Update Tool available:
- Intel® SSD Firmware Update Tool
- Firmware Versions for Intel® Solid State Drives
Note: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
Please let us know if this helps.
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Has your issue already been resolved? Please let us know if you need further assistance.
All sorted, it was the NVMe Drivers, installed that and rebooted then all good.
We're glad to hear this issue has been squared away.
If you have further issues, just let us know. We're always glad to help.