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    R300 DCM installation problems

    FrancesoLeacche

      I have an Acer Aspire V Nitro with an integrated SR300

      i7 6700 HQ - 16GB DDR4 - NVIDIA 960M

       

      I had to uninstall both the DCM and the SDK but now the DCM won't reinstall.

       

      The windows update manager fails and reports the following message

       

      • Intel(R) Corporation - Other hardware - Intel(R) RealSense(TM) Camera SR300 Depth - Error 0x80070643

       

      If I try to manually install it, it fails at the firmware update step with "Error Code: -1"

       

      Camera Explorer can't recognize any camera.

       

      I tried with others externals SR300 which were used to work on this computer but nothing changes, even if it works on other computers with both DCM versions 3.2 and 3.3.

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