5 Replies Latest reply on Jan 26, 2017 11:06 AM by Intel Corporation

    Intel Compute Stick STK1AW32SC  Blue Light On - No Display or Fan

    ShaunT

      There are many reports of Intel Compute Stick STK1AW32SC not working with a very specific failure signature.   The unit powers on with solid blue light but there is no BIOS boot-up display.

       

      Video

      https://www.youtube.com/watch?v=GJZvUlr_-cg

       

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      Intel, please do not lock this thread.  We are trying to figure out what is happening -- and there has been no official guidance to help us understand how to avoid this scenario in a production setting with our customers.  Is it a specific model number?  I am seeing a high rate of failures in units with model number SA#XXXXXX-100.  Are SA#XXXXXX-102 units ok?