Thank you for contacting the Intel community.
Please try installing the latest graphics driver version 22.214.171.12401.
I suggest to completely uninstalled this older version that you have, Disconnect the internet before installing the driver, please see Uninstalling the Intel® Graphics Driver
Once you uninstall the driver; install the latest version 4501 manually, still with the internet disconnect, this is to avoid Microsoft to push any driver update.
Please see how to Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*
Make sure your BIOS is up to date, you will need to contact your system manufacturer for support on how to update the BIOS or to access their website for support.
Unfortunately it didn't work:
What I did:
- Disconnected the internet
- Unistalled Intel Graphic driver from Control Panel, It got immediately replaced with the newer one.
- Manually unistalled it from device manager checking the option to delete the installer
- Now I had the generic microsoft driver reporting just 1 monitor
- Manually installed driver version 126.96.36.19901
- Got back to my beautiful 5 monitor setup
It must be stored in the registry, is there a way to clean the monitor setup from it?
I have the latest available version of the bios installed.
Right after I posted this message my screen blinked and now I'm back to driver version 188.8.131.5231.
I love automatic updates.
I managed to stop windows auto-installing drivers.
Rebooted in command-prompt safe-mode and deleted the DISPLAY key from registry to let windows recreate it, this is the result at reboot:
Whatever I do it keeps recreating those 4 Default_Monitor entries...
I installed version 184.108.40.20663 and solved the problem, I hope windows doesn't replace it in the coming days.
We just posted a new 15.40 test driver that should fix this issue.
Details can be found here: -NEW- 15.40.4624: Intel® Graphics TEST Driver for Windows® 7*/8.1*/10 [4th & 5th Generation]
Please give this one a shot and let us know your feedback.
By the way, we apologize for the delay in getting this one out.
OS: Windows 10 (10.0.14393 Build 14393)
Intel Driver: Intel 4600 220.127.116.1124
Inter Driver Update Utility: v18.104.22.168
After updating to 4624 using the update utility I can no longer extend my desktop.
The display settings show two extra monitors that don't exist and when running "Detect" it just adds another monitor that also doesn't exist.
The Intel graphics software doesn't run anymore either.
I've had to roll back using the Inter Driver Update Utility. It rolled me back to 10.18.15.4256 which makes it work again.
OS: Windows 10 Pro
Intel Driver: Intel 4600 22.214.171.12431
Machine: Dell XPS 15 9530
When connecting to my Television via HDMI I'm getting 5 ghost monitors - the same as the original post. Disconnecting the TV results in #6 disappearing, but #2 through #5 staying. If I completely uninstall & delete drivers I may be able to extend or duplicate my display, but after only a minute or so it will turn off and the ghost displays return. I should also note that no sound works either.
Did you try installing the driver manually? Before doing so, uninstall the driver you have installed now and reinstall it manually, please see Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver
Please let me know.
I just did a full uninstall and deleted all drivers related to 4600.
I disconnected my hdmi monitor and rebooted.
I then manually installed win64_154034.4624.exe and rebooted when prompted.
I then saw the screen shot below.
I plugged in my hdmi and heard the new device sound but can only see the main desktop.
I can't extend my screen across my laptop and hdmi tv.
The intel "Graphics properties..." or "Graphics Options" did not appear in the menu from the desktop
So I had to uninstall 4624 and let windows auto install the driver at 126.96.36.19916
It all works again and I can now extend my desktop across the laptop and hdmi tv.
Thank you for the information, this driver that it was released is suppose to fix the multiple ghost monitor.
Let’s try one more thing if it is possible for you, uninstall the driver you have installed and do not restart the system, then install the latest driver manually but disconnect the internet, this is to avoid Microsoft to send an update.
Please let me know how it goes this time.
Hello, today windows finally updated to Creators Update and it installed the latest driver. It started causing this issue again. I had this problem last year and I fixed it by installing an older driver, but now windows updated it to the very latest version and the problem reappeared.
Old driver (That works fine): 15.4463
Driver that first caused the problem last year: 15.4501
New driver that windows just updated and causes the problem again: 15.4624
Here's a screenshot of the display configuration screen, the device manager, and the driver version:
I have 3 video cards (the intel that comes with the CPU, the NVidia one, and the IOGEAR is part of a docking station). I have the internal monitor of the laptop (4K) and an external one connected to the docking station (1366x768). This happens regardless of the docking station and regardless of the external monitor being plugged in. And it all gets fixed by installing the old driver (15.4463).
I read int his post: extra (nonexistent) displays showing after Windows Update that it was linked to Hyper-V (which I use and is enabled in my system) and that it was fixed, but even the latest driver doesn't work.
It is possible that after the Windows® update the driver got corrupted, since you have two graphics driver the Intel and the Nvidia driver, did you try uninstalling both drivers and then install the Intel driver first manually and then the Nvidia driver.
This latest driver version 4624 fixes the issue, perhaps trying what I mentioned above can solve the problem.
Please let me know.