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system configuration
Mother board : Intel DH77eb
Prcessor : i5
OS : Win 8
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Hello Devendran:
I just wanted to let you know that since Intel does not manufactured video cards, there is not a compatibility list for that component, and based on that we cannot guarantee that a video card will work for sure on an Intel board.
Now, if you installed the video card and you get video, then you should be able to enter the BIOS by pressing F2 several times when the PC is starting up.
If there is no video at all, then what we can try is a BIOS update to the latest version of the board.
Instructions to do a BIOS update using the F7 method:
http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html
And this is the .BIO file needed to do it:
https://downloadcenter.intel.com/download/24426/BIOS-Update-EBH7710H-86A-?product=59505 https://downloadcenter.intel.com/download/24426/BIOS-Update-EBH7710H-86A-?product=59505
Any questions, please let me know.
Regards
Alberto
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Thanks for the reply . But when i tired to upgrade my bios using windows self extract method , system get hung and the bios get corrupted, this happened twice .And as you mentioned i am able to see the start up screen but i couldnt go to bios menu after installing the video card.
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Hello Devendran:
Thank you very much for providing that information.
If the BIOS got corrupted what it is recommended in those cases is to try a BIOS recovery:
http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html
Now, do you have the option to test the board without a video card?
If you can enter the BIOS that way, then it means that the problem could be related to the video card.
Also, which video resolution are you using?
What is the model of the monitor?
Did it work fine before?
Did you test it with a different keyboard?
Any questions, please let me know.
Regards
Alberto
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Hello Devendran:
I just wanted to check if you saw the information we are requesting on the previous thread and if the problem with the BIOS still remains or if it got resolved?
Any questions, please let me know.
Regards
Alberto
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Hello,
I tested it without graphic card it works fine .
Video Resolution : 1366 *768
Monitor model : Samsung 19 inch LED monitor
Keyboard is working fine.
Will bios update solve this ?
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Hello Devendran:
Yes, when you use a video card and there is a problem we recommend to do a BIOS update to the latest version in order to try to make it work, if you are interested in trying that please follow the steps provided above.
But also sometimes even if you do that the video card might still not work es expected, either because it is not fully compatible with the board or because the video card itself is defective.
If by any chance you have another video card to test it with this board that will be very helpful to isolate the problem.
Any questions, please let me know.
Regards
Alberto
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