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    LENOVO Y700-isk F200 w10x64 RGB working Depth camera black

    billyk182

      Hi All,

       

      After trying to install SDK the depth camera stopped working.

      RGB is working properly

      i'm sending logs and screen shots of devices installed.

       

      Also a capture from camera explorer that shows depth black.

       

       

      Is it a HW problem,

      let me know i have the laptop only 15days

       

      Best Regards

       

       

      also

      FWupdate

       

      ====================================

      Camera Firmware Version:

      ====================================

      Camera FW Version      =  2.60.0.0

       

      **********************************************************

      Intel(R) RealSense(TM) Firmware Update Tool Version 1.4.27.30007

      Copyright (C) Intel(R) Corporation.  All Rights Reserved.

       

      Camera Connection Check:

      **********************************************************

       

      Camera Connection State = Connected

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