3 Replies Latest reply on Jan 4, 2017 2:59 PM by Intel Corporation

    Cannot update RST to fix iaStorA crash

    Thor_13

      Hi Intel Community

       

      I've had the "IRQL not less or equal" blue screen several times since updating from Windows 8 to 10. While running driver Verifier I find that iaStorA.sys seems to be the problem (according to the blue screen message during start up).

       

      Do you have any tips for updating it? I have tried to update the Intel RST driver but the installation is refused with the message that the platform isn't supported.  The original minidump files, the MSinfo32 file as well as the system specifications (by Speccy) are uploaded in this zip-file: https://dl.dropboxusercontent.com/u/8264638/Midlertidige%20filer/161116%20dmp%2C%20MSinfo%20and%20spec_Thor.zip

       

      Intel(R) Driver Update Utility 2.6 only updated the graphic card and through device manager I was able to update some drivers under "Dynamic Platform and Thermal Framework" but without solving the problem.

       

      Best regards, Thor