2 Replies Latest reply on Jan 10, 2017 5:23 PM by Intel Corporation

    I7 4790k overheating

    bren94

      I'm having trouble with my processor, it gets high temps (65°c idle) and nothing is working. Already clean and change thermal paste, there's enough air flow inside the tower bit it still gets 65/70°c idle.

      Already check Intel's guide but it's useless.

       

      SPECS:

      MOBO ASUS MAXIMUS RANGER 7

      SSD 240GB

      WIN 10

      RAM 4GBX3 1600MHZ

      ASUS STRIX GTX 1070

      NOCTUA DH15 AS YOU COOLER+5 CASE FAN

        • 1. Re: I7 4790k overheating
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello :

          According to the specifications of the processor inside the case it can reach up to 74.04°C and that is expected, however being on idle and reaching 65°C is a little bit higher that it should.

          Just to make sure if in fact that is the temperature that he it is reaching, please use the following tool, it does an overall test o the processor including a temperature test, and if it passed the test normally should be working fine:

          https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

          Is the PC throttling or getting freeze?

          Did it go off by itself?

          Also, here is a guide of possible troubleshoot steps to try for this processor, in some cases the board under stock configurations overclocks the processor automatically and that could be the reason why is getting that temperature.

          Here is the link:

          https://communities.intel.com/docs/DOC-23517

          Are you sure the fan is working fine?

          Any further questions, please let me know.

          Regards

          Alberto

          • 2. Re: I7 4790k overheating
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello :
             
            I just wanted to check if the information posted previously was useful for you and if the problem persists or if it got resolved?
             
            Any questions, please let me know.
             
            Regards
             
            Alberto