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Overscan Issue Intel 4 Series Express Chipset Family

MCumm1
Beginner
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Hi All, I have an older Acer 7730 laptop running on an Intel 4 Series Express Chipset Family and an Intel Centrino 2 processor. Windows 10 runs very well on it. I have recently tried to connect it to an older type LCD TV. The TV does not have a HDMI port does have a DVI port.

I firstly tried to connect from the laptops HDMI port to the DVI port but could not get it working. I then used the VGA port and connected that to the DVI port. After doing this, I could only get the TV to display in one resolution from the list 1280x720. all other resolutions will cause an error on the that the media output is not supported. But using this resolution caused an overscan of about the size of the taskbar all around.

I have ran the Intel Driver Update Utility and it does show that an up date is available for the driver, but it fails to install for an "Unknown Error"

I have also tried to download the latest driver available and do a manual install, but that fails saying the laptop does not have the minimum requirements.

Under Windows 10 there is Intel Control Panel either. Can this be installed?

If there is anyway to resolve this I would appreciate finding it out.

Many thanks for any help provided.

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idata
Employee
574 Views

Hello PopIT,

 

 

I will be more than glad to assist you with your matter.

 

 

Could you please provide me with the model of your processor?

 

And with the model of your graphics? (if it is possible)

 

 

Once that you reply I will provide you further assistance.

 

 

Best regards,

 

Angie
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idata
Employee
574 Views

Hello PopIT,

 

 

I would like to confirm if you will be able to provide us with the following details:

 

 

Could you please provide me with the model of your processor?

 

And with the model of your graphics? (if it is possible)

 

Also, which will be the model of the LCD TV you are using?

 

 

Once that you reply I will provide you further assistance.

 

 

Best regards,

 

Angie
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