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    SR300 not working in Windows 10 Insider 14986

    Licantrop0

      Hi, I have big issues with my SR300 and Windows 10 Insider 14986. Unfortunately I don't know if it was working in previous builds; I just upgraded my motherboard and CPU of my PC.

       

      1. Device manager looks normal, under Universal Serial Bus Devices I have Intel RealSense Camera SR300 with Microsoft driver; under Imaging devices I have SR300 Depth (driver intel 3.3.27.5717) and SR300 RGB (driver Microsoft). I don't see the SR300 virtual driver that other people mention.
      2. Native Camera app doesn't work: error 0xA00F4244 (0xC00D36D5) also other app (like Skype) will not detect the camera)
      3. Can't configure Windows Hello, after clicking get started, the button disappear, nothing else happen, and the only other button is "Cancel".
      4. Camera Explorer say that both Camera Front and Long Range are not connected.
      5. SDK Information attached, but sometimes by clicking the camera tab, the app crash.

       

      I tried to uninstall/reinstall the drivers and the devices several times, but nothing help. Also, Windows Update will install automatically the latest driver 3.3.27.5718.

       

      SysInfo export attached (I have an i7-6700 so the camera is fully supported by my machine).

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