3 Replies Latest reply on Jan 5, 2017 2:14 PM by Intel Corporation

    USB Camera issue on Intel NUC NUC6i7KYK


      I have four NUC6i7KYK NUCs using the Intel SSD 600p series drive & the G.SKILL Ripjaws Series 8 GB pn: F4-2133C15S-*GRS ram.

      I am using an Aver CAM520 USB PTZ camera. The issue is I lose good video when I connect the camera with a USB Extender. The camera works fine with a short 10 ft USB cable.

      The system is Win 10 Pro with the latest Intel BIOS & Drivers.

      Does anyone know of a USB Extender that works?

      The USB Extender works fine using an older computer.


      Thank you


      Update: I have contacted Aver for help with the issue. I have also ordered new USB Extenders, brand Icron.


      Message was edited by: Gensco IT Dept


      Follow Up Jan 5th 2017



      The solution is using the Icron Ranger 2211 USB Extender. This unit worked where the Hall Research unit did not.

      Thank you for the suggestions!