This message was posted on behalf of Intel Corporation
Have you tried with a clean boot? See here for the instructions on how to perform the clean boot; https://support.microsoft.com/en-us/kb/929135. If the issue is not resolved with the clean boot, try posting here; Intel® Business Client Software Development for more information. This place handles questions in regard to the Intel Manageability Firmware Recovery Agent, they should be able to provide more feedback.
Please let me know how it goes.