In this case remember that when you use a video card the onboard graphics of the processor get disable automatically, and the video card itself is the one that will handle everything when it comes to graphics.
So, did you try the latest graphics driver from Nvidia? You can find them on the following link, there is a driver that was released on Wed Dec 14, 2016, please try that one and let us know the results:
Also, the processor you have works with Intel® HD Graphics 530, which means you have the option to use the PC without a video card, so, do you have the option to test the PC that way, just for testing purposes to verify if the same thing occurs with those games?
On the following link you will find the latest graphics driver for the processor.
Beta driver 4552:
Is the PC getting freeze with any other game or when you watch a video?
Please let us know those results.
Any questions ,please let me know.
Thanks for the reply. I was using the latest display driver when I encountered the issue. A video playing back on a browser can also cause it to freeze.
However, after extensive googling, I followed one user's suggestion of enabling the default XMP profile for my RAM within the BIOS. Additionally, it was also recommended to set my hard drive to never turn off (Control panel > power options > advanced power settings > Hard disk > Turn off hard disk after > Never). Ever since making these two changes, my machine has not frozen since (knock on wood!). Will let you guys know if I'm still having issues in the future.
Thank you very much for sharing that information, it will be very useful for us and for all the peers viewing this thread.
Perfect, it is great to hear that by doing those steps the problem got fixed, hopefully it will work just fine from now on.
If you have more questions, or if you need further assistance please let me know.
I'm quite confident that my issues have been resolved. Thanks for the help!
I have the exact same problem as ralph2190, but cant really figure it out, and i have had it for almost a year now. Can someone pls help me??
lol70002, We will be more than glad to help you in trying to fix the problem your PC has. Please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to provide the proper assistance, please submit a new thread:
Let me apologize for any inconvenience.
You're a god-send, thank you! I was having this issue since i build my PC, i was loosing it