This message was posted on behalf of Intel Corporation
Thank you for the quick answer!
This system is from the OEM ASUS, they are the ones that integrated (put together/designed) the product, therefore, the support is to be provided by them in order to get the best and most accurate capabilities of the device in terms of USB devices connected at the same time.
I went ahead and looked for the support page for your ASUS product, here you can use the "Customer Service" section to get in touch with them: https://www.asus.com/us/Mini-PCs/VivoMini_UN42/HelpDesk/
The system does look a little similar to an Intel NUC that's probably why it was confusing
Thanks for your quick support !