3 Replies Latest reply on Dec 27, 2016 11:14 AM by Intel Corporation

    DualBand 8265 ac: Max 10 MB/Sec, Windows 10

    cclever

      I´ve bought an 8265ac and my speed is limited to 10 MB/sec. That´s disgusting. I´ve been searching for a long time to find out that my driver in the "Geräte-Manager" (device manager) has no "ac-mode" and is only limited to to modes "802.11a/b/g". So i set the preferences like the recommended setting from the forum but no difference.

       

      Is that a limitation of windows 10?

        • 1. Re: DualBand 8265 ac: Max 10 MB/Sec, Windows 10
          Charlie_Intel

          Hello cclever,

           

          We understand you're experiencing some drastic performance issues using your brand new Intel® Dual Band Wireless-AC 8265.

           

          While we will be more than glad to assist you, it’s important to point out that end users are not authorized to upgrade or install wireless adapters. Due to the many possible compatibility and regulatory issues, this is a non-supported issue.

           

          - Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?

          - Regulatory Information Regarding Wireless Hardware Installation or Upgrade

           

          We are willing to put our best effort into resolving your issue, but we cannot guarantee a resolution.

           

          Please download and run our System Support Utility, this software will scan your system and allow you to save the information into a report. Please attach this report to your following response.

           

          - Intel® System Support Utility

          - You may attach this file using the "advanced text editor" located at the top right of the simple response box.

           

          We look forward to hearing back from you.

           

          Best regards,

          Carlos A.

          • 2. Re: DualBand 8265 ac: Max 10 MB/Sec, Windows 10
            cclever

            Hello Carlos A.

             

            at first i checked the compatibility of my mainboard to the high level 8265ac adapter. Sure, there will be issues like new driver and so on. SiSoft Sandra says the Wifi is working in low powered level like energy saving mode. I checked the BIOS and the device manager. There i stopped any power saving modes and searched in the power savings for a issue like that. There is none. The last adapter i´ve got was an Intel 6xxxx Wi Fi there was not an issue.

             

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                            <Setting id="Number of VLANs" displayName="" value="0" />

                            <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_24FD&amp;SUBSYS_00108086&amp;REV_78\4&amp;12796D4C&amp;0&amp;00E5" />

                            <Setting id="Port" displayName="" value="Not Available" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Product Type" displayName="" value="Intel(R) Dual Band Wireless-AC 8265" />

                            <Setting id="Profile" displayName="" value="" />

                            <Setting id="Radio Type" displayName="" value="" />

                            <Setting id="Receive Rate" displayName="" value="" />

                            <Setting id="Service Name" displayName="" value="Netwtw04" />

                            <Setting id="Signal Strength" displayName="" value="99%" />

                            <Setting id="State" displayName="" value="" />

                            <Setting id="Status" displayName="" value="Enabled" />

                            <Setting id="Team Name" displayName="" value="Not in a team" />

                            <Setting id="Transmit Rate" displayName="" value="" />

                            <Setting id="Type" displayName="" value="Ethernet 802.3" />

                            <Details id="Service Bindings" displayName="" value="">

                                <Setting id="Client für Microsoft-Netzwerke" displayName="" value="" />

                                <Setting id="Datei- und Druckerfreigabe für Microsoft-Netzwerke" displayName="" value="" />

                                <Setting id="Internetprotokoll, Version 4 (TCP/IPv4)" displayName="" value="" />

                                <Setting id="Internetprotokoll, Version 6 (TCP/IPv6)" displayName="" value="" />

                                <Setting id="QoS-Paketplaner" displayName="" value="" />

                            </Details>

                            <Details id="Settings" displayName="" value="">

                                <Setting id="*DeviceSleepOnDisconnect" displayName="Medientrennung beim Aufrechterhalten des Energiesparmodus von WoWLAN" value="Deaktiviert (0)" />

                                <Setting id="*PacketCoalescing" displayName="Paketzusammenfügung" value="Aktiviert (1)" />

                                <Setting id="*PMARPOffload" displayName="ARP-Offload für WoWLAN" value="Aktiviert (1)" />

                                <Setting id="*PMNSOffload" displayName="NS-Offload für WoWLAN" value="Aktiviert (1)" />

                                <Setting id="*PMWiFiRekeyOffload" displayName="GTK führt Neuverschlüsselung für WoWLAN durch" value="Aktiviert (1)" />

                                <Setting id="*WakeOnMagicPacket" displayName="Aktivierung durch Magic Packet" value="Aktiviert (1)" />

                                <Setting id="*WakeOnPattern" displayName="Aktivierung durch Musterübereinstimmung" value="Aktiviert (1)" />

                                <Setting id="BT3HSMode" displayName="Bluetooth(R) AMP" value="Deaktiviert (0)" />

                                <Setting id="ChannelWidth24" displayName="802.11n Kanalbreite für 2.4 GHz" value="20 MHz (0)" />

                                <Setting id="ChannelWidth52" displayName="802.11n Kanalbreite für 5.2 GHz" value="Auto (1)" />

                                <Setting id="CtsToItself" displayName="Schutz f. gemischte Umgebungen" value="RTS/CTS aktiviert (0)" />

                                <Setting id="FatChannelIntolerant" displayName="Fat Kanal Intolerant" value="Deaktiviert (0)" />

                                <Setting id="IbssTxPower" displayName="Übertragungsleistung" value="5. Am höchsten (100)" />

                                <Setting id="IEEE11nMode" displayName="HT Modus" value="VHT Modus (2)" />

                                <Setting id="MIMOPowerSaveMode" displayName="MIMO-Energiesparmodus" value="Keine SMPS (3)" />

                                <Setting id="RoamAggressiveness" displayName="Roaming-Dynamik" value="1. Am niedrigsten (0)" />

                                <Setting id="RoamingPreferredBandType" displayName="Bevorzugtes Band" value="3. 5,2-GHz-Band bevorzugen (2)" />

                                <Setting id="ThroughputBoosterEnabled" displayName="Durchsatzbooster" value="Deaktiviert (0)" />

                                <Setting id="uAPSDSupport" displayName="U-APSD-Unterstützung" value="Deaktiviert (0)" />

                                <Setting id="WirelessMode" displayName="Drahtloser Modus" value="6. 802.11a/b/g (34)" />

                            </Details>

                        </Details>

                        <Details id="Realtek PCIe GBE Family Controller" displayName="" value="">

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="Realtek PCIe GBE Family Controller" />

                            <Setting id="CoInstallers" displayName="" value="Not Available" />

                            <Setting id="Default IP Gateway" displayName="" value="Not Available" />

                            <Setting id="DHCP Enabled" displayName="" value="Yes" />

                            <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />

                            <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />

                            <Setting id="DHCP Server" displayName="" value="Not Available" />

                            <Setting id="Driver" displayName="" value="Rt630x64.sys" />

                            <Setting id="Driver Date" displayName="" value="08.05.2014 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\Rt630x64.sys" />

                            <Setting id="Driver Provider" displayName="" value="Realtek" />

                            <Setting id="Driver Version" displayName="" value="8.32.508.2014" />

                            <Setting id="Index" displayName="" value="0001" />

                            <Setting id="INF" displayName="" value="oem98.inf" />

                            <Setting id="INF Section" displayName="" value="RTL8411BWakeOnLinkUp.ndi.NT" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Installed" displayName="" value="Yes" />

                            <Setting id="IP Address" displayName="" value="Not Available" />

                            <Setting id="IP Subnet" displayName="" value="Not Available" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                            <Setting id="Last Reset" displayName="" value="12.26.2016 08:09" />

                            <Setting id="Location" displayName="" value="PCI bus 3, device 0, function 1" />

                            <Setting id="MAC Address" displayName="" value="80:FA:5B:0E:CA:4E" />

                            <Setting id="Manufacturer" displayName="" value="Realtek" />

                            <Setting id="Net Connection ID" displayName="" value="Ethernet" />

                            <Setting id="NetCfgInstanceId" displayName="" value="{E795F8B6-160A-4EE6-A546-B36447EF0949}" />

                            <Setting id="Number of VLANs" displayName="" value="0" />

                            <Setting id="PNP Device ID" displayName="" value="PCI\VEN_10EC&amp;DEV_8168&amp;SUBSYS_65551558&amp;REV_12\4&amp;2113F41F&amp;0&amp;01E4" />

                            <Setting id="Port" displayName="" value="Not Available" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Product Type" displayName="" value="Realtek PCIe GBE Family Controller" />

                            <Setting id="Service Name" displayName="" value="RTL8168" />

                            <Setting id="Status" displayName="" value="Enabled" />

                            <Setting id="Team Name" displayName="" value="Not in a team" />

                            <Setting id="Type" displayName="" value="Ethernet 802.3" />

                            <Details id="Service Bindings" displayName="" value="">

                                <Setting id="Client für Microsoft-Netzwerke" displayName="" value="" />

                                <Setting id="Datei- und Druckerfreigabe für Microsoft-Netzwerke" displayName="" value="" />

                                <Setting id="Internetprotokoll, Version 4 (TCP/IPv4)" displayName="" value="" />

                                <Setting id="Internetprotokoll, Version 6 (TCP/IPv6)" displayName="" value="" />

                                <Setting id="QoS-Paketplaner" displayName="" value="" />

                            </Details>

                            <Details id="Settings" displayName="" value="">

                                <Setting id="*FlowControl" displayName="Fließkontrolle" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*InterruptModeration" displayName="Interrupt-Moderation" value="Aktiviert (1)" />

                                <Setting id="*IPChecksumOffloadIPv4" displayName="IPv4 Prüfsummenabladung" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*JumboPacket" displayName="Jumbo-Rahmen" value="Deaktiviert (1514)" />

                                <Setting id="*LsoV2IPv4" displayName="Abladung großer Übertragung V2 (IPv4)" value="Aktiviert (1)" />

                                <Setting id="*LsoV2IPv6" displayName="Abladung großer Übertragung V2 (IPv6)" value="Aktiviert (1)" />

                                <Setting id="*NumRssQueues" displayName="Maximale RSS-Warteschlangenanzahl" value="4 Warteschlangen (4)" />

                                <Setting id="*PMARPOffload" displayName="ARP-Abladen" value="Aktiviert (1)" />

                                <Setting id="*PMNSOffload" displayName="NS-Abladen" value="Aktiviert (1)" />

                                <Setting id="*PriorityVLANTag" displayName="Priorität &amp; VLAN" value="Priorität &amp; VLAN aktiviert (3)" />

                                <Setting id="*ReceiveBuffers" displayName="Puffer empfangen" value="512 (512)" />

                                <Setting id="*RSS" displayName="Seitenskalierung empfangen" value="Aktiviert (1)" />

                                <Setting id="*SpeedDuplex" displayName="Geschwindigkeit &amp; Duplex" value="Autom. Aushandlung (0)" />

                                <Setting id="*TCPChecksumOffloadIPv4" displayName="TCP Prüfsummenabladung (IPv4)" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*TCPChecksumOffloadIPv6" displayName="TCP Prüfsummenabladung (IPv6)" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*TransmitBuffers" displayName="Puffer übertragen" value="128 (128)" />

                                <Setting id="*UDPChecksumOffloadIPv4" displayName="UDP Prüfsummenabladung (IPv4)" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*UDPChecksumOffloadIPv6" displayName="UDP-Prüfsummenabladung (IPv6)" value="Rx &amp; Tx aktiviert (3)" />

                                <Setting id="*WakeOnMagicPacket" displayName="Bei Magic Packet aufwecken" value="Aktiviert (1)" />

                                <Setting id="*WakeOnPattern" displayName="Bei Musterübereinstimmung aufwecken" value="Aktiviert (1)" />

                                <Setting id="AdvancedEEE" displayName="Advanced EEE" value="Aktiviert (1)" />

                                <Setting id="AutoDisableGigabit" displayName="Gigabit autom. deaktivieren" value="Deaktiviert (0)" />

                                <Setting id="EEE" displayName="Energy Efficient Ethernet (LAN-Energiesparen, EEE)" value="Aktiviert (1)" />

                                <Setting id="EnableGreenEthernet" displayName="Green-Ethernet" value="Aktiviert (1)" />

                                <Setting id="S5WakeOnLan" displayName="Wake-On-Lan herunterfahren" value="Aktiviert (1)" />

                                <Setting id="WakeOnLinkUp" displayName="Bei Verbindung aufwecken" value="Aktiviert (1)" />

                                <Setting id="WolShutdownLinkSpeed" displayName="WoL / Link-Geschwindigkeit reduzieren" value="10 Mbit/s zuerst (0)" />

                            </Details>

                        </Details>

                    </Details>

                    <Details id="Operating System" displayName="" value="">

                        <Setting id=".Net Framework Version" displayName="" value="2.0,3.0,3.5,4.0,4.6" />

                        <Setting id="Boot Device" displayName="" value="\Device\HarddiskVolume2" />

                        <Setting id="Locale" displayName="" value="Deutschland" />

                        <Setting id="OS Manufacturer" displayName="" value="Microsoft Corporation" />

                        <Setting id="OS Name" displayName="" value="Microsoft Windows 10 Pro" />

                        <Setting id="Other OS Description" displayName="" value="Not Available" />

                        <Setting id="Page File" displayName="" value="C:\pagefile.sys" />

                        <Setting id="Page File Space" displayName="" value="1,50 GB" />

                        <Setting id="Physical Memory (Available)" displayName="" value="20,21 GB" />

                        <Setting id="Physical Memory (Installed)" displayName="" value="24 GB" />

                        <Setting id="Physical Memory (Total)" displayName="" value="23,89 GB" />

                        <Setting id="System Directory" displayName="" value="C:\WINDOWS\system32" />

                        <Setting id="Version" displayName="" value="10.0.14393 Build 14393" />

                        <Setting id="Virtual Memory (Available)" displayName="" value="21,59 GB" />

                        <Setting id="Virtual Memory (Total)" displayName="" value="25,39 GB" />

                        <Setting id="Windows Directory" displayName="" value="C:\WINDOWS" />

                    </Details>

                    <Details id="Processor" displayName="" value="">

                        <Details id="Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz" displayName="" value="">

                            <Setting id="Architecture" displayName="" value="x64" />

                            <Setting id="ATPO" displayName="" value="Not Available" />

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="Intel64 Family 6 Model 60 Stepping 3" />

                            <Setting id="Chipset Name" displayName="" value="Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz" link="http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+4710HQ+CPU+" />

                            <Setting id="CPU Speed" displayName="" value="2,501 GHz" />

                            <Setting id="Current Voltage" displayName="" value="1.8 volts" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="04.21.2009 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\intelppm.sys" />

                            <Setting id="Driver Provider" displayName="" value="Microsoft" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Ext. Family" displayName="" value="Not Available" />

                            <Setting id="Family" displayName="" value="Intel Core™ i7-2760QM" />

                            <Setting id="FPO" displayName="" value="Not Available" />

                            <Setting id="INF" displayName="" value="cpu.inf" />

                            <Setting id="INF Section" displayName="" value="IntelPPM_Inst.NT" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Level 1 Cache" displayName="" value="4 x 256 KB" />

                            <Setting id="Level 2 Cache" displayName="" value="4 x 1024 KB" />

                            <Setting id="Level 3 Cache" displayName="" value="6 MB" />

                            <Setting id="Load" displayName="" value="2%" />

                            <Setting id="Manufacturer" displayName="" value="GenuineIntel" />

                            <Setting id="Model" displayName="" value="60" />

                            <Setting id="Name" displayName="" value="Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz" />

                            <Setting id="Number of Cores" displayName="" value="4" />

                            <Setting id="Number of Cores Enabled" displayName="" value="4" />

                            <Setting id="Number of Logical Processors" displayName="" value="8" />

                            <Setting id="Part Number" displayName="" value="Fill By OEM" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Processor ID" displayName="" value="BFEBFBFF000306C3" />

                            <Setting id="Revision" displayName="" value="15363" />

                            <Setting id="Serial Number" displayName="" value="Not Available" />

                            <Setting id="Service Name" displayName="" value="intelppm" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Stepping" displayName="" value="3" />

                            <Setting id="Version" displayName="" value="Not Available" />

                        </Details>

                    </Details>

                    <Details id="Storage" displayName="" value="">

                        <Details id="INTENSO" displayName="" value="">

                            <Setting id="Capablities" displayName="" value="Random Access, Supports Writing, SMART Notification" />

                            <Setting id="Caption" displayName="" value="INTENSO" />

                            <Setting id="Cylinder - Total" displayName="" value="15566" />

                            <Setting id="Description" displayName="" value="Laufwerk" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="06.21.2006 12:00" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Error Code" displayName="" value="Device is working properly" />

                            <Setting id="Firmware Revision" displayName="" value="S9FM02.6" />

                            <Setting id="Heads - Total" displayName="" value="255" />

                            <Setting id="Index" displayName="" value="1" />

                            <Setting id="INF" displayName="" value="disk.inf" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Interface Type" displayName="" value="IDE" />

                            <Setting id="Manufacturer" displayName="" value="(Standardlaufwerke)" />

                            <Setting id="Model" displayName="" value="INTENSO" />

                            <Setting id="Name" displayName="" value="\\.\PHYSICALDRIVE1" />

                            <Setting id="Partitions" displayName="" value="4" />

                            <Setting id="PNP Device ID" displayName="" value="SCSI\DISK&amp;VEN_&amp;PROD_INTENSO\4&amp;1E360F7B&amp;0&amp;000000" />

                            <Setting id="Policies" displayName="" value="Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" />

                            <Setting id="Sectors - Per Track" displayName="" value="63" />

                            <Setting id="Sectors - Total" displayName="" value="250067790" />

                            <Setting id="Serial Number" displayName="" value="DE3F075B02C602225108" />

                            <Setting id="Size" displayName="" value="119,24 GB" />

                            <Setting id="Size – Available" displayName="" value="109,93 GB" />

                            <Setting id="SMART Attributes" displayName="" value="Self-Test: 2 minutes, OK, Short Self-Test: 1 minutes, OK" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Tracks - Per Cylinder" displayName="" value="255" />

                            <Setting id="Tracks - Total" displayName="" value="3969330" />

                            <Details id="SMART" displayName="" value="">

                                <Setting id="0x01  Raw Read Error Rate" displayName="0" value="0" />

                                <Setting id="0x09  Power-On Hours" displayName="813" value="0" />

                                <Setting id="0x0C  Power Cycle Count" displayName="362" value="0" />

                                <Setting id="0xAA  Available Reserved Space" displayName="30" value="0" />

                                <Setting id="0xAD  Wear Leveling Count" displayName="393219" value="0" />

                                <Setting id="0xC0  Unsafe Shutdown Count" displayName="0" value="0" />

                                <Setting id="0xC2  Internal Device Temperature" displayName="30° C" value="0" />

                                <Setting id="0xC4  Reallocation Count" displayName="0" value="0" />

                                <Setting id="0xF1  Total LBAs Written" displayName="227749" value="0" />

                            </Details>

                            <Details id="Z:" displayName="" value="">

                                <Setting id="Availability" displayName="" value="Not Available" />

                                <Setting id="Caption" displayName="" value="Z:" />

                                <Setting id="Compression Method" displayName="" value="Not Compressed" />

                                <Setting id="Description" displayName="" value="Lokale Festplatte" />

                                <Setting id="File System" displayName="" value="NTFS" />

                                <Setting id="Name" displayName="" value="ArbeitArbeit" />

                                <Setting id="Serial Number" displayName="" value="30E09599" />

                                <Setting id="Size" displayName="" value="119,240230560303 GB" />

                                <Setting id="Size – Available" displayName="" value="109,932857513428 GB" />

                                <Setting id="Status" displayName="" value="Not Available" />

                                <Setting id="Volume Dirty" displayName="" value="No" />

                            </Details>

                        </Details>

                        <Details id="SAMSUNG MZHPU128HCGM-00004" displayName="" value="">

                            <Setting id="Capablities" displayName="" value="Random Access, Supports Writing, SMART Notification" />

                            <Setting id="Caption" displayName="" value="SAMSUNG MZHPU128HCGM-00004" />

                            <Setting id="Cylinder - Total" displayName="" value="15566" />

                            <Setting id="Description" displayName="" value="Laufwerk" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="06.21.2006 12:00" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Error Code" displayName="" value="Device is working properly" />

                            <Setting id="Firmware Revision" displayName="" value="UXM6501Q" />

                            <Setting id="Heads - Total" displayName="" value="255" />

                            <Setting id="Index" displayName="" value="0" />

                            <Setting id="INF" displayName="" value="disk.inf" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Interface Type" displayName="" value="IDE" />

                            <Setting id="Manufacturer" displayName="" value="(Standardlaufwerke)" />

                            <Setting id="Model" displayName="" value="SAMSUNG MZHPU128HCGM-00004" />

                            <Setting id="Name" displayName="" value="\\.\PHYSICALDRIVE0" />

                            <Setting id="Partitions" displayName="" value="5" />

                            <Setting id="PNP Device ID" displayName="" value="SCSI\DISK&amp;VEN_SAMSUNG&amp;PROD_MZHPU128HCGM-000\5&amp;171EE0E9&amp;0&amp;000000" />

                            <Setting id="Policies" displayName="" value="Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" />

                            <Setting id="Sectors - Per Track" displayName="" value="63" />

                            <Setting id="Sectors - Total" displayName="" value="250067790" />

                            <Setting id="Serial Number" displayName="" value="S1NBNYAFB00589" />

                            <Setting id="Size" displayName="" value="119,24 GB" />

                            <Setting id="Size – Available" displayName="" value="33,69 GB" />

                            <Setting id="SMART Attributes" displayName="" value="Self-Test: 10 minutes, OK, Short Self-Test: 2 minutes, OK" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Tracks - Per Cylinder" displayName="" value="255" />

                            <Setting id="Tracks - Total" displayName="" value="3969330" />

                            <Details id="C:" displayName="" value="">

                                <Setting id="Availability" displayName="" value="Not Available" />

                                <Setting id="Caption" displayName="" value="C:" />

                                <Setting id="Compression Method" displayName="" value="Not Compressed" />

                                <Setting id="Description" displayName="" value="Lokale Festplatte" />

                                <Setting id="File System" displayName="" value="NTFS" />

                                <Setting id="Name" displayName="" value="Windows" />

                                <Setting id="Serial Number" displayName="" value="F8CB909A" />

                                <Setting id="Size" displayName="" value="107,024463653564 GB" />

                                <Setting id="Size – Available" displayName="" value="33,6939582824707 GB" />

                                <Setting id="Status" displayName="" value="Not Available" />

                                <Setting id="Volume Dirty" displayName="" value="No" />

                            </Details>

                            <Details id="SMART" displayName="" value="">

                                <Setting id="0x09  Power-On Hours" displayName="3771" value="0" />

                                <Setting id="0x0C  Power Cycle Count" displayName="1786" value="0" />

                                <Setting id="0xB1  Wear Range Delta" displayName="273" value="17" />

                                <Setting id="0xB3  Used Reserved Block Count Total" displayName="334" value="10" />

                                <Setting id="0xB4  Unused Reserved Block Count Total" displayName="2290" value="10" />

                                <Setting id="0xB7  SATA Downshift Count" displayName="0" value="10" />

                            </Details>

                        </Details>

                        <Details id="Samsung SSD 840 EVO 1TB" displayName="" value="">

                            <Setting id="Capablities" displayName="" value="Random Access, Supports Writing, SMART Notification" />

                            <Setting id="Caption" displayName="" value="Samsung SSD 840 EVO 1TB" />

                            <Setting id="Cylinder - Total" displayName="" value="121601" />

                            <Setting id="Description" displayName="" value="Laufwerk" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="06.21.2006 12:00" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Error Code" displayName="" value="Device is working properly" />

                            <Setting id="Firmware Revision" displayName="" value="EXT0DB6Q" />

                            <Setting id="Heads - Total" displayName="" value="255" />

                            <Setting id="Index" displayName="" value="2" />

                            <Setting id="INF" displayName="" value="disk.inf" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Interface Type" displayName="" value="IDE" />

                            <Setting id="Manufacturer" displayName="" value="(Standardlaufwerke)" />

                            <Setting id="Model" displayName="" value="Samsung SSD 840 EVO 1TB" />

                            <Setting id="Name" displayName="" value="\\.\PHYSICALDRIVE2" />

                            <Setting id="Partitions" displayName="" value="4" />

                            <Setting id="PNP Device ID" displayName="" value="SCSI\DISK&amp;VEN_SAMSUNG&amp;PROD_SSD_840_EVO_1TB\4&amp;1E360F7B&amp;0&amp;010000" />

                            <Setting id="Policies" displayName="" value="Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" />

                            <Setting id="Sectors - Per Track" displayName="" value="63" />

                            <Setting id="Sectors - Total" displayName="" value="1953520065" />

                            <Setting id="Serial Number" displayName="" value="S1D9NEAD919932L" />

                            <Setting id="Size" displayName="" value="931,51 GB" />

                            <Setting id="Size – Available" displayName="" value="388,72 GB" />

                            <Setting id="SMART Attributes" displayName="" value="Self-Test: 250 minutes, OK, Short Self-Test: 2 minutes, OK" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Tracks - Per Cylinder" displayName="" value="255" />

                            <Setting id="Tracks - Total" displayName="" value="31008255" />

                            <Details id="D:" displayName="" value="">

                                <Setting id="Availability" displayName="" value="Not Available" />

                                <Setting id="Caption" displayName="" value="D:" />

                                <Setting id="Compression Method" displayName="" value="Not Compressed" />

                                <Setting id="Description" displayName="" value="Lokale Festplatte" />

                                <Setting id="File System" displayName="" value="NTFS" />

                                <Setting id="Name" displayName="" value="Games+Sys" />

                                <Setting id="Serial Number" displayName="" value="983DE379" />

                                <Setting id="Size" displayName="" value="838,359371185303 GB" />

                                <Setting id="Size – Available" displayName="" value="388,722141265869 GB" />

                                <Setting id="Status" displayName="" value="Not Available" />

                                <Setting id="Volume Dirty" displayName="" value="No" />

                            </Details>

                            <Details id="SMART" displayName="" value="">

                                <Setting id="0x05  Reallocated Sector Count" displayName="0" value="0" />

                                <Setting id="0x09  Power-On Hours" displayName="6670" value="0" />

                                <Setting id="0x0C  Power Cycle Count" displayName="2007" value="0" />

                                <Setting id="0xB1  Wear Range Delta" displayName="12" value="17" />

                                <Setting id="0xB3  Used Reserved Block Count Total" displayName="0" value="10" />

                                <Setting id="0xB5  Program Fail Count Total" displayName="0" value="0" />

                                <Setting id="0xB6  Erase Fail Count" displayName="0" value="0" />

                                <Setting id="0xB7  SATA Downshift Count" displayName="0" value="10" />

                                <Setting id="0xBB  Uncorrectable Error Count" displayName="0" value="0" />

                                <Setting id="0xBE  Temperature - Current" displayName="37° C" value="0" />

                                <Setting id="0xBE  Temperature - Highest" displayName="Not Available" value="0" />

                                <Setting id="0xBE  Temperature - Lowest" displayName="Not Available" value="0" />

                                <Setting id="0xC3  Hardware ECC Recovered" displayName="0" value="0" />

                                <Setting id="0xC7  CRC Error Count" displayName="1" value="0" />

                                <Setting id="0xEB  Good Block Count" displayName="133" value="0" />

                                <Setting id="0xF1  Total LBAs Written" displayName="24499212330" value="0" />

                            </Details>

                        </Details>

                    </Details>

                </Details>

            </SSU>

            • 3. Re: DualBand 8265 ac: Max 10 MB/Sec, Windows 10
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello cclever,

               

              As per the logs provided, your wireless adapter is using the correct settings.

               

              However since you were not connected to a wireless network at the time that the SSU was ran, we were unable to find out whether your adapter is connected via 802.11n, ac, or an older standard.

               

              User-added image

               

              Even if your wireless antennas where not connected properly, should still be able to achieve connection rates higher than 10 Mbps.

               

              Unfortunately, when it comes to wireless adapters it is not as simple as one might imagine. It's common for customers to replace an OEM adapter for the same model but not purchased through their OEM, and then experience compatibility issues. Which is why this issue is not supported.

               

              When it comes to the Intel® Dual Band Wireless-AC 8265 there are 7 different versions, and that's without accounting for modifications made for each OEM. It's possible that yours may be a low power version, and your system may not be able to communicate properly with the adapter.

               

              Since you're already using our latest Intel® PROSet/Wireless Drivers, perhaps you could try installing the latest drivers, without any additional software:

               

              1. Download Intel® PROSet/Wireless Software and Drivers for IT Admins, 19.20.3. Windows® 10 64-bit: Wireless_19.20.3_Driver64_Win10.zip
              2. Extract the contents of the zip file to a known location in your drive.
              3. Uninstall PROSet. When prompted, choose the option to "Discard settings".
              4. Uninstall Wireless driver from Device Manager. Make sure you mark the option to "Delete the driver software for this device".
              5. Go to Device Manager and locate the 8265 (it may be an unknown device at this point), select the option to install the driver and browse to the location where you extracted the driver files.

               

              However if this still does not resolve your issue. Our recommendation would be to purchase your next wireless adapter through your OEM to ensure full compatibility.

               

              Best regards,
              Carlos A.

              EDIT: Updated broken links