4 Replies Latest reply on Jan 16, 2017 5:45 PM by Intel Corporation

    Processor fan not working, No display Signal.

    Unni

      Processor : Intel G2010 LGA 1155

      Motherboard: DH61HO

       

      PC worked fine till It went to sleep mode. Not powering up now.

      Cpu case fan working fine. SMPS working. But Processor Fan doesn't. 

      Processor fan seems stuck. It initiates spinning but gets stuck within a complete 360 spin. This   process happens continuously till I power off. CPU case Green Led does not get lit. There is no signal to monitor.

      I tried connecting case fan to 4-pin processor fan socket & it works. But PSU fan doesn't work in any of the socket .

      It would be helpful if anyone could suggest me and give an idea about this problem.

      will there be any fault in motherboard or processor.

        • 1. Re: Processor fan not working, No display Signal.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello :
           
          It is a little bit difficult to tell for sure if the problem is the board or the processor or the fan itself, because it could be any of those, now you mentioned that you use the case fan on the 4-pin processor fan socket and it works, that indicates that the board and the processor might be working fine and the problem could be the fan itself.
           
          At this point in order to make sure the next thing to do will be to swap parts, do you have the option to test another cpu fan on this system? That will let us know for sure in order to rule out a possible problem with the other components.
           
          If you do not have that option I can always verify if we can send you a fan and then we can make sure if that was the problem.
           
          Please let me know if you are interested on that option.
           
          Any questions or if you need further information about this matter, please let me know.
           
          Regards
           
          Alberto
           

          1 of 1 people found this helpful
          • 2. Re: Processor fan not working, No display Signal.
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello :
             
            I just wanted to check if the problem with the fan not working got fixed or if it still persists and if you are interested in the option for us to send you a fan?
             
            Any questions, please let me know.
             
            Regards
             
            Alberto
             

            • 3. Re: Processor fan not working, No display Signal.
              Unni

              Thanks Sir for your support. By the way the problem got resolved when i replaced the SMPS. I think SMPS created some trouble in between.

              • 4. Re: Processor fan not working, No display Signal.
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello :
                 
                You are welcome.
                 
                Perfect, excellent, it is great to hear that the problem got fixed, and thank you for sharing that information.
                 
                Any questions, please let me know.
                 
                Regards
                 
                Alberto