3 Replies Latest reply on Dec 21, 2016 1:11 PM by Intel Corporation

    Why doesn't my non-Dell branded Centrino WLAN card work in my Dell?

    mberemand

      When I go to replace the WLAN card in my Dell laptops with the exact same Intel card minus the Dell branding, it always fails with error 10, device cannot start, even after removing the drivers and trying Dell's or Intel's drivers.

       

      For instance, I have a Dell system that came with an Intel Centrino Ultimate-N 6300 WLAN card. I needed to replace that card, so I bought a card of the same Intel model but without the Dell branding on it. Windows will recognize the new card but can't start the driver for it. It gives me error code 10, device cannot start. I've tried completely removing the driver, then trying either Dell's driver or Intel's driver, rebooting, etc. Nothing works. This is not the first time I've seen this issue with Dell vs Intel WLAN cards either. Does Dell make their Intel cards intentionally different for some reason?