2 Replies Latest reply on Dec 28, 2016 11:46 AM by Intel Corporation

    HDMI port won't work on Polaroid TV, is it a graphics driver issue? (Intel (R) HD Graphics 5500)

    Joshua123

      HDMI port doesn't work with this tv; Polaroid TV works fine with the same hdmi cable plugged into a Chromebox, but I'm getting no signal when I try my dell laptop. I updated the graphics driver to version 20.19.15.4463 but it didn't change, and I tried restarting as well. Nothing changes with Duplicate or Extend (F8) (running Windows 10 Home). I notice though that I don't have a graphics accelerator under device manager > display adapters, could that be a problem? And I right click desktop -> graphics properties -> Display -> Multiple Displays -> the only option I get is single display. What is wrong?


      Thanks.

      Josh

       

      update: This is on a Dell Inspiron 7348, by the way.

      update 2: 64 bit.