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Hello,
i use a sr300 and r200.
and I have some sample code
but i don't use it
because "Init failed" ...!!
i want to know why do i meet the message, "Init failed.."
what reasons ...?
help me ..... u.u
1 Solution
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Hi Suho,
Thank you for contacting us.
We need more information to help you in a better way, so please try to answer the following questions:
1. Does your PC have Windows 10? If so, have you recently updated to it? Or, did you notice a recent Windows automatic update?
2. Could you please send us the system information file of your computer? To generate this file, please press on your keyboard WinLogo + r, then enter msinfo32, then click on File >> Export.
3. When installing DCM did you receive any error messages? If so, I would like you to collect all the installation logs from these directories:
• %temp%\micl_tmp_%username% • %windir%\Temp\micl_tmp_SYSTEM • %windir%\INF\setupapi.*
Please note that:
The %TEMP% path is typically, "C:\Users\\AppData\Local\Temp." The %windir% path is typically "C:\Windows".
4. Have you updated your PC's USB 3.0 drivers? In case you haven't, please go to your PC's manufacturer website and download/install the latest USB 3.0 driver.
5. Can you also send a screenshot of the error that you are getting? What are you trying to run when you get it?
We will be waiting for your response.
Have a nice day.
Regards,
-Leonardo
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4 Replies
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Hi Suho,
Thank you for contacting us.
We need more information to help you in a better way, so please try to answer the following questions:
1. Does your PC have Windows 10? If so, have you recently updated to it? Or, did you notice a recent Windows automatic update?
2. Could you please send us the system information file of your computer? To generate this file, please press on your keyboard WinLogo + r, then enter msinfo32, then click on File >> Export.
3. When installing DCM did you receive any error messages? If so, I would like you to collect all the installation logs from these directories:
• %temp%\micl_tmp_%username% • %windir%\Temp\micl_tmp_SYSTEM • %windir%\INF\setupapi.*
Please note that:
The %TEMP% path is typically, "C:\Users\\AppData\Local\Temp." The %windir% path is typically "C:\Windows".
4. Have you updated your PC's USB 3.0 drivers? In case you haven't, please go to your PC's manufacturer website and download/install the latest USB 3.0 driver.
5. Can you also send a screenshot of the error that you are getting? What are you trying to run when you get it?
We will be waiting for your response.
Have a nice day.
Regards,
-Leonardo
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Hi Suho,
That's great, thank you for letting us know.
Have a nice day.
Regards,
-Leonardo
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Hi Suho,
Do you still need help with this?
We can't help you if you don't provide us the information that we requested.
Regards,
-Leonardo
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