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Thank you for contacting the Intel community.
At this point, I suggest you to report this issue to Amazon and see if the Intel® Compute stick is able to work with this unit.
Honestly, I have not seen this issue with this Intel® Compute stick, do you have the latest graphics driver with the Intel® Compute stick.
Update the BIOS; you can download the latest BIOS version here:
Please see F7 BIOS Update Instructions for Intel® Compute Stick
Make sure your internet connection is working correctly; maybe you can try resetting the router if it is possible.