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    SR300 Win10 x64 - Cannot install intel_rs_dcm_sr300_3.3.27.5718

    arker

      Hello,

       

      I have a slightly older PC now, but still fairly decent, however it does not have USB 3.0 ports... only 2.0

       

      Anyway, it's Win10 Professional x64 and i cannot install the drivers for the SR300 real-sense camera...

       

      I get through "Welcome", "License" and then at "Options" it fails with the error message: "The installer failed to detect an Intel RealSense 3D camera on this system. The installation was terminated."

       

      Outside of the wizard, I have only a "BlasterX Senz3D VF0810" Device in my device manager that has the error "This device cannot start. (Code 10) {Operation Failed} "The requested operation was unsuccessful".

       

      Hardware IDs for this device are:      USB\VID_041E&PID_409B&REV_1000&MI_00

                                                                  USB\VID_041E&PID_409B&MI_00

       

      Device instance path: USB\VID_041E&PID_409B&MI_00\7&2B88CA0F&0&0000

       

      Would really like to use the...particularly expensive.. webcam i purchased solely for Windows Hello... : / Any assistance most welcome.

       

      Anyone know if the device is backwards compatible with USB 2.0? I'm thinking perhaps that is the reason why it's not working?

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