Processors
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i5 6500 severely underperforming

MMatt28
Beginner
3,092 Views

I recently built my first PC using the Intel i5-6500 CPU. I noticed it is http://imgur.com/a/qA3bb dramatically underperforming performance tests, and figure something must not be set up properly. What do I need to do to get the CPU to perform as expected?

Here is my build:

PCPartPicker part list: https://pcpartpicker.com/list/sHH2WX https://pcpartpicker.com/list/sHH2WX

Price breakdown by merchant: https://pcpartpicker.com/list/sHH2WX/by_merchant/ https://pcpartpicker.com/list/sHH2WX/by_merchant/

CPU: Intel Core i5-6500 3.2GHz Quad-Core Processor (Purchased For $174.99)

Motherboard: MSI H110M Gaming Micro ATX LGA1151 Motherboard (Purchased For $49.99)

Memory: Avexir Core Series 16GB (2 x 8GB) DDR4-2400 Memory (Purchased For $60.47)

Storage: Crucial MX300 750GB 2.5" Solid State Drive (Purchased For $99.99)

Case: Thermaltake Core V21 MicroATX Mini Tower Case (Purchased For $39.99)

Power Supply: Corsair CXM 550W 80+ Bronze Certified Semi-Modular ATX Power Supply (Purchased For $39.99)

Operating System: Microsoft Windows 10 Home OEM 64-bit (Purchased For $0.00)

Other: MechanicalEagle Z-77 Multicolor Backlit 87 Keys Mechanical Gaming Keyboard with Blue Switches (Black) (Purchased For $9.00)

Other: PNY - NVIDIA GeForce GTX 1060 3GB GDDR5 PCI Express 3.0 Graphics Card - Black (Purchased For $145.00)

Total: $619.42

The CPU has passed Intel's Processor Diagnostic Tool:

--- IPDT64 - Revision: 3.0.0.25.W.MP

--- IPDT64 - Start Time: 12/14/2016 5:31:52 PM

--------------------------------------------------------------------

Processor 1

--------------------------------------------------------------------

Intel(R) spbc Module Test

Module Version: 1.0.7.64b.W

Start Time: Wed Dec 14 17:31:52 2016

Test Result - PASS

..!!..Processor under test is verified as 'PRODUCTION'..!!..

Processor Manufacturer: GenuineIntel

Processor Brand String: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

End Time: Wed Dec 14 17:31:52 2016

Total Time: seconds: 0

--------------------------------------------------------------------

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Wed Dec 14 17:31:52 2016

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Wed Dec 14 17:31:52 2016

Total Time: seconds: 0

--------------------------------------------------------------------

Temperature Test

Module Version: 1.0.12.64b.W

Start Time: Wed Dec 14 17:31:52 2016

Test Result - PASS

Expected: Greater than 1 degrees below max

Received: 11 degrees below max

End Time: Wed Dec 14 17:31:53 2016

Total Time: seconds: 1

--------------------------------------------------------------------

CPU Brand String Test

Module Version: 1.0.12.64b.W

Start Time: Wed Dec 14 17:31:53 2016

Test Result - PASS

Expected String Parts: As Defined in BrandString_LocalConfig.xml

Detected: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

End Time: Wed Dec 14 17:31:53 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU Frequency Test

Module Version: 1.0.14.64b.W

Start Time: Wed Dec 14 17:31:53 2016

Test Result - PASS

Processor Name: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

Expected CPU Frequency: 3.20

Detected CPU Frequency: 3.1919

Expected Base Clock: 100

Detected Base Clock: 102.965

QPI link rate Test - Not supported.

Skipping QPI link rate Test.

End Time: Wed Dec 14 17:32:08 2016

Total Time: seconds: 15

--------------------------------------------------------------------

Floating Point Test

Module Version: 1.0.10.64b.W

Start Time: Wed Dec 14 17:32:08 2016

Test Result - PASS

Million Floating Points per Second, MFLOPS: 302.4

Error: 0

--- Floating Point Test Passed!!!---

End Time: Wed Dec 14 17:32:10 2016

Total Time: seconds: 2

--------------------------------------------------------------------

Prime Number Generation Test

Module Version: 1.0.10.64b.W

Start Time: Wed Dec 14 17:32:10 2016

Test Result - PASS

Operation Per Second: 4.65205e+006

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Wed Dec 14 17:32:12 2016

Total Time: seconds: 2

--------------------------------------------------------------------

Cache Test

Module Version: 1.0.10.64b.W

Start Time: Wed Dec 14 17:32:12 2016

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 6144

Cache Size Test Passed!!!

End Time: Wed Dec 14 17:32:12 2016

Total Time: seconds: 0

--------------------------------------------------------------------

MMXSSE Test

Module Version: 1.0.10.64b.W

Start Time: Wed Dec 14 17:32:12 2016

Test Result - PASS

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Wed Dec 14 17:32:12 2016

Total Time: seconds: 0

--------------------------------------------------------------------

AVX Test

Module Version: 1.0.11.64b.W

Start Time: Wed Dec 14 17:32:12 2016

Test Result - PASS

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- AVX/AES/PCLMULQDQ ---

AVX - Advanced Vector Extensions Supported --> Yes

AVX OS Support - AVX Operating System Supported --> Yes

AES - Advanced Encryption Standard Supported --> Yes

PCLMULQDQ - Polys Carry-Less Multiply Supp...

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4 Replies
MMatt28
Beginner
1,266 Views

I've also noticed the CPU is running at relatively http://i.imgur.com/QXL1O2I.png high temperatures. Could this be the cause of the performance issues?

I've double checked that I have the proper drivers installed, and that the stock fan that came with the i5-6500 is positioned correctly.

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idata
Employee
1,266 Views

Hello xstayhungry:

 

 

Thank you very much for providing that information.

 

 

Normally when the processor passed the Processor Diagnostic Tool that means it should be working fine because it is a very reliable tool, however as you mentioned before it seems to be getting a little overheated.

 

 

When the PC gets overheated normally it will get freeze or it will start to throttling, eventually if it gets too hot it will go off by itself, those are the symptoms of overheating, the performance tests are usually done by 3rd party tools and the results are not always that accurate, so when you say that the processor is not performing properly you mean the PC is having those issues or it is doing something else? Please provide a description of the problem.

 

 

A BIOS update will be a good thing to try, on the following link you will find the file to do that:

 

 

https://www.msi.com/Motherboard/support/H110M-GAMING.html# down-bios https://www.msi.com/Motherboard/support/H110M-GAMING.html# down-bios

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
1,266 Views

Hello xstayhungry:

 

 

I just wanted to check if you saw the information we requested before and also if the problem still remains or if it got resolved?

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
1,266 Views

Hello xstayhungry:

 

 

We hope the issue with the processor got resolved.

 

 

If you need further assistance with this case please let me know.

 

 

Regards

 

 

Alberto

 

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