This message was posted on behalf of Intel Corporation
Hello EiEiOhh ,
Intel started being related to McAfee* a while ago, for that reason, some of the brandings now include Intel name; however, McAfee* team support is still in charge of getting inquiries for the products answered.
With that clarified, I recommend checking the link below, in order to get your questions answered.
You can use "Contact Technical Support" and then use the Communities there.
I apologize for the confusion and time it took me to take this case and I hope you can get this solved at the soonest