2 Replies Latest reply on Dec 19, 2016 7:34 AM by Intel Corporation

    DC P3500 issue

    KurtK

      my computer will not get past the bios screen when I install the DC p3500 driv (win 10). What configuration changes do I need to make to have the system recognize the drive?

        • 1. Re: DC P3500 issue
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello KurtK,

          Thank you for your question.

          We understand you're having issues configuring your system to boot using the Intel® SSD DC P3500 Series

          In this case, it would be important for you to check with your motherboard or computer manufacturer to ensure that this SSD is fully compatible with your system. 

          Computer Manufacturer Support Websites.

          You can find installation steps with examples for different motherboard configurations in our NVMe* Boot Guide (Windows* 8.1 settings also apply for Windows® 10). However, your computer manufacturer will be the best resource for BIOS settings to be used with your specific system.

          In order to give you a more complete answer, we would like to have the following information:

          1- Will you be installing your operating system on this SSD, or will it be used as a secondary/storage drive?
          2- What is the brand and model of your motherboard, or computer?
          3- Have you tried installing this SSD on a different slot?
          4- Do you have any additional drives currently installed?

          We look forward to hearing back from you.

          Best regards,
          Carlos A.

          • 2. Re: DC P3500 issue
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            KurtK,

            We are following up on your thread since we have not heard back from you.

            Has your issue been resolved? Please let us know if you need further assistance.

            Best regards,
            Carlos A.