10 Replies Latest reply on Dec 30, 2016 9:21 AM by allan_intel

    Intel Management Engine Interface Problems.

    Rivas060

       

      Hello, good afternoon.

      Im having a problem with my PC, practically new, the problem began a few weeks ago, and is that when you turn off the PC by Windows> Shut down, the system shuts off and the the screen goes into power saving mode, but the PC stays on and stops reacting, the only way to turn off its by pushing the physical button on the PC and the same happend when i turn it on again, the only way to fix it its by turning off the power source and disconnecting it from the power and reconnecting it and this way it turns on normally.

      Searching about this problem I found that it could be caused by an Intel device called "Intel Management Engine Interface" which, when I saw it in "Device Management", i noticed that I had an yellow admiration symbol And a message which says that the device can not be started (Code 10), i update the Driver manually which solved the problem for a while, the PC shut down properly and the Symbol disappeared, but the problem comes back after a few days , I tried to install several versions of the Driver as well as disable this device but it seems that nothing solves it definitively.

      Among the solutions I found online, is to install version 9.5 of the device, mentioned that this version solved that problem, i tried to download and install the version but apparently the model of the motherboard does not support such version.

      i also found in the event log this error "Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x90000045, FWSTS1: 0x002F0040)"

       

      I appreciate the attention.

       

      Some of my specs are:

      Intel i5 6600K @3.5 Ghz

      Motherboard: Asus B150M-A (Bios Ver 0602) (Rev. 1.03)

      GPU: Asus Dual Geforce 1060

      Windows 10 Pro x64

      Intel Managment Engine Interface Driver: 11.0.0.1166