In all the online documentation I can find for my ss4200e, it says that when the client software (using the provided EMC package) first discovered the drives, it should have prompted me to create an admin account and password. However, it doesn't--is there a default I name/password I can use? I've also tried pressing the reset button on the back, but the client software rediscovers the ss4200e again without prompting me to create an admin account. Anyone have any advice?
After enough reboots/resets, it eventually prompted me to create an admin account. Unfortunately, the first thing I tried to do with this access was to change it to a RAID10 config. The disk prep started, but never got past 0%, so now I have a steady amber power light & cannot access, nor reset, my ss4200e. If anyone has any advice on recovering from this state, it would be much appreciated--thanks!