6 Replies Latest reply on Dec 12, 2016 6:01 PM by Intel Corporation

    HDMI (audio) problem on Acer Aspire E5-571.

    im2020

      I've just started needing (again) to connect my Acer to my Samsung TV via the HDMI socket.  There's no audio being delivered to the TV.  I think the problem is tied up with the following:

      The last time I needed this facility was when my OS was W8.1 and I remember the audio driver was Intel (R) Display Audio 6.16.0.3174.  I'm now using W10 and my display adapter is using Intel (R) HD Graphics Famly 10.18.14.4282 which I think incorporates Display Audio 6.16.0.3174.  My Sound Controllers under W10 include Windows High Definition Audio Service which I think is suppressing/overriding Intel Display Audio.

      Is this a correct diagnosis and, if so, can anyone suggest a solution?  (The Windows HD Audio Service reinstalls itself automatically whenever I uninsall it).

      Thanks in advance for any help.