5 Replies Latest reply on Feb 13, 2010 6:09 AM by phil_l

    DP55WG Bios issues

    phil_l

      Hi

       

      Just wanted to flag up a couple of BIOS issues with the DP55WG (and probably effects all similar boards).

       

      Running Windows 7 64 bit and from an elevated command prompt running: "powercfg /energy" the report produced states:

       

      Platform Power Management  Capabilities:ACPI _PSD Object Failed Validation

       

      There is a problem with the  definition of the ACPI _PSD object on this computer.  Installing the  latest system firmware (BIOS) may resolve this issue.

      Also getting:

      Platform Power Management Capabilities:PCI  Express Active-State Power Management (ASPM) Disabled
      PCI Express Active-State Power  Management (ASPM) has been disabled due to a known incompatibility with  the hardware in this computer.

      Is the above a BIOS issue?  Looks like some ACPI issues may result from this.

      In addtion wake events from the keyboard are logged as the Network card bringing the system out of sleep.  This can cause problems troubleshooting resuming computers.

      Regards

      Phil


        • 1. Re: DP55WG Bios issues
          Ultraboss

          Hi Phill, I've the same messages with Win7 x64 on a DP55KG and bios v4507 (but reported as 3878...)

          • 2. Re: DP55WG Bios issues
            Eandori

            ASPM is a power savings chipset feature for PCIe bus.  We disabled it by default on Kingsberg, but you can turn it back on in BIOS Setup if you want.  Just know that some PCIe devices have known issues with ASPM.  For example you might purchase some PCIe card and it works with ASPM off but suddenly starts to fail when you turn on ASPM.

             

            If you want to try turning it on in BIOS, just boot to BIOS Setup, go to the power page and enable the question called "PCIe ASPM Support"

            • 3. Re: DP55WG Bios issues
              phil_l

              Hi Edwin

               

              Thank you for your response.  I should have mentioned I had found that setting and enabled it and still had the same message.  The only thing attached to the PCIe is the graphics card (a Nvidia GeForce 9400GT).  The message from Microsoft seems to imply the board has a known compatibility issue and it has been delibrately disabled by the OS.  I'm not worried about the loss of power saving options for PCIe on a desktop machine, just a bit disappointing that there appears to be a compatibility problem.

               

              The other errors are relating to ACPI issues.

               

              While the board for me is working just great, it would be good to know what is causing these errors and that a fix might be on it's way to ensure full Windows 7 Compatibility and perhaps prevent problems showing up in the future.

               

              Incidently a found these errors while trying to troubleshoot a "not going to sleep" problem on Windows 7, so while I think these reported issues have always been present, it doesn't help when troubleshooting to see these errors logged.

               

              Many thanks

               

              Regards

               

              Phil

              • 4. Re: DP55WG Bios issues
                Ultraboss

                Phill, I don't know exactly your problem with 7 "not going to sleep" but I know some usb devices sometimes prevent sleep mode.

                Often it's a keyboard or mouse.

                You have to disable "This device can wake up computer" under power management tab in its property through the devices manager.

                • 5. Re: DP55WG Bios issues
                  phil_l

                  Hi

                   

                  Thanks for the post.

                   

                  Windows 7 was sleeping just fine, nothing had changed, except for an audio CD in the drive!  I think it was this preventing Windows 7 sleeping as it kept awake just in case the audio wanted to played elsewhere (Media sharing, which I don't use).

                   

                  All seems fine again with Windows 7 nicely going to sleep mode.

                   

                  Regards

                   

                  Phil