7 Replies Latest reply on Dec 12, 2016 6:10 AM by Intel Corporation

    Minha placa de vídeo está bloqueando meus jogos...

    IvanGogh

      Ao iniciar meus jogos, eles travam e, 5 segundos depois, fecham com a seguinte mensagem: O aplicativo foi impedido de acessar o hardware gráfico. Minha placa gráfica é uma Intel HD Graphics 4400 e meu driver esta atualizado. Grato por qualquer ajuda.

        • 1. Re: Minha placa de vídeo está bloqueando meus jogos...
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          I would like to have additional information about your system configuration. Please run the following utility and attach the results.

          Intel® System Identification Utility
          Also, please provide game information such game names and screen shots of the error message.

          Allan.

          • 2. Re: Minha placa de vídeo está bloqueando meus jogos...
            IvanGogh

            Hello Allan. Thank you for answering. The games are Terraria, Farming Simulator 15 and Paladins. I'm sending the results of the scan:

             

            <?xml version="1.0"?>

            <SSU>

                <Setting id="Version">1.2.0.58</Setting>

                <Setting id="Scan Date">12/06/2016</Setting>

                <Setting id="Scan Time">00:00:29.2264141</Setting>

                <Details id="Computer" displayName="" value="">

                    <Setting id="BaseBoard Manufacturer" displayName="" value="Acer" />

                    <Setting id="BIOS Mode" displayName="" value="UEFI" />

                    <Setting id="BIOS Version/Date" displayName="" value="Insyde Corp. V1.32 , 09/15/2015" />

                    <Setting id="CD or DVD" displayName="" value="MATSHITA DVD-RAM UJ8HC" />

                    <Setting id="Embedded Controller Version" displayName="" value="1.32" />

                    <Setting id="Platform Role" displayName="" value="Mobile" />

                    <Setting id="Processor  " displayName="" value="Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz , GenuineIntel" />

                    <Setting id="Secure Boot State" displayName="" value="On" />

                    <Setting id="SMBIOS Version" displayName="" value="2.8" />

                    <Setting id="Sound Card" displayName="" value="Realtek High Definition Audio" />

                    <Setting id="System Manufacturer" displayName="" value="Acer" />

                    <Setting id="System Model" displayName="" value="Aspire E5-571" />

                    <Setting id="System SKU" displayName="" value="Aspire E5-571_0866_V1.32" />

                    <Setting id="System Type" displayName="" value="x64-based PC" />

                    <Details id="Display" displayName="" value="">

                        <Setting id="Intel ® Graphics Driver Version" displayName="" value="10.18.15.4248" />

                        <Details id="Intel(R) HD Graphics Family" displayName="" value="">

                            <Setting id="Adapter Compatibility" displayName="" value="Intel Corporation" />

                            <Setting id="Adapter DAC Type" displayName="" value="Internal" />

                            <Setting id="Adapter RAM" displayName="" value="1,00 GB" />

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Bits Per Pixel" displayName="" value="32" />

                            <Setting id="Caption" displayName="" value="Intel(R) HD Graphics Family" link="http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family" />

                            <Setting id="CoInstallers" displayName="" value="igfxCoIn_v4248.dll, CoDeviceInstall" />

                            <Setting id="Color Table Entries" displayName="" value="4294967296" />

                            <Setting id="Dedicated Video Memory" displayName="" value="Not Available" />

                            <Setting id="Driver" displayName="" value="igdkmd64.sys" />

                            <Setting id="Driver Date" displayName="" value="06/28/2015 08:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\DRIVERS\igdkmd64.sys" />

                            <Setting id="Driver Provider" displayName="" value="Intel Corporation" />

                            <Setting id="Driver Version" displayName="" value="10.18.15.4248" />

                            <Setting id="INF" displayName="" value="oem12.inf" />

                            <Setting id="INF Section" displayName="" value="iHSWM_w10" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Installed Drivers" displayName="" value="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                            <Setting id="Last Reset" displayName="" value="Not Available" />

                            <Setting id="Location" displayName="" value="PCI bus 0, device 2, function 0" />

                            <Setting id="Manufacturer" displayName="" value="Intel Corporation" />

                            <Setting id="Microsoft DirectX* Version" displayName="" value="11.X" />

                            <Setting id="Monochrome" displayName="" value="No" />

                            <Setting id="Number of Colors" displayName="" value="4294967296" />

                            <Setting id="Number of Video Pages" displayName="" value="Not Available" />

                            <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_0A16&amp;SUBSYS_08661025&amp;REV_0B\3&amp;11583659&amp;0&amp;10" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="Not Available" />

                            <Setting id="Refresh Rate - Current" displayName="" value="60 Hz" />

                            <Setting id="Refresh Rate - Maximum" displayName="" value="60 Hz" />

                            <Setting id="Refresh Rate - Minimum" displayName="" value="60 Hz" />

                            <Setting id="Resolution" displayName="" value="1366 X 768" />

                            <Setting id="Scan Mode" displayName="" value="Noninterlaced" />

                            <Setting id="Service Name" displayName="" value="igfx" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Video Architecture" displayName="" value="VGA" />

                            <Setting id="Video Memory" displayName="" value="Unknown" />

                            <Setting id="Video Processor" displayName="" value="Intel(R) HD Graphics Family" />

                        </Details>

                    </Details>

                    <Details id="Memory" displayName="" value="">

                        <Details id="BANK 0" displayName="" value="">

                            <Setting id="Capacity" displayName="" value="4 GB" />

                            <Setting id="Channel" displayName="" value="DIMM0" />

                            <Setting id="Configured Clock Speed" displayName="" value="1600 MHz" />

                            <Setting id="Configured Voltage" displayName="" value="0 millivolts" />

                            <Setting id="Data Width" displayName="" value="64 bits" />

                            <Setting id="Form Factor" displayName="" value="SODIMM" />

                            <Setting id="Interleave Position" displayName="" value="First position" />

                            <Setting id="Manufacturer" displayName="" value="Unknown" />

                            <Setting id="Maximum Voltage" displayName="" value="Not Available" />

                            <Setting id="Memory Type" displayName="" value="DDR3" />

                            <Setting id="Minimum Voltage" displayName="" value="Not Available" />

                            <Setting id="Part Number" displayName="" value="TMT451S6BFR8A-PBHJ" />

                            <Setting id="Serial Number" displayName="" value="B0980540" />

                            <Setting id="Status" displayName="" value="Not Available" />

                            <Setting id="Type" displayName="" value="Synchronous" />

                        </Details>

                    </Details>

                    <Details id="Motherboard" displayName="" value="">

                        <Setting id="Availability" displayName="" value="Running or Full Power" />

                        <Setting id="BIOS" displayName="" value="V1.32, ACRSYS - 1" />

                        <Setting id="Caption" displayName="" value="Placa-mãe" />

                        <Setting id="Chipset" displayName="" value="Intel(R) 8 Series" link="http://www.intel.com/content/www/us/en/search.html?keyword=8+Series" />

                        <Setting id="Date" displayName="" value="09/14/2015 08:00" />

                        <Setting id="Install Date" displayName="" value="Not Available" />

                        <Setting id="Last Error Code" displayName="" value="Not Available" />

                        <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                        <Setting id="Manufacturer" displayName="" value="Acer" />

                        <Setting id="Model" displayName="" value="Not Available" />

                        <Setting id="Part Number" displayName="" value="Not Available" />

                        <Setting id="PNP Device ID" displayName="" value="Not Available" />

                        <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                        <Setting id="Power Management Supported" displayName="" value="Not Available" />

                        <Setting id="Product" displayName="" value="EA50_HB" />

                        <Setting id="Serial Number" displayName="" value="NBML81100A5320018E9501" />

                        <Setting id="Status" displayName="" value="OK" />

                        <Setting id="Version" displayName="" value="V1.32" />

                    </Details>

                    <Details id="Networking" displayName="" value="">

                        <Setting id="Intel ® Network Connections Install Options" displayName="" value="Not Available" />

                        <Setting id="Intel ® Network Connections Version" displayName="" value="Not Available" />

                        <Setting id="Intel ® PROSet/Wireless Software Version" displayName="" value="Not Available" />

                        <Details id="LogMeIn Hamachi Virtual Ethernet Adapter" displayName="" value="">

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="LogMeIn Hamachi Virtual Ethernet Adapter" />

                            <Setting id="CoInstallers" displayName="" value="Not Available" />

                            <Setting id="Default IP Gateway" displayName="" value="25.0.0.1;2620:9b::1900:1" />

                            <Setting id="DHCP Enabled" displayName="" value="Yes" />

                            <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />

                            <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />

                            <Setting id="DHCP Server" displayName="" value="255.255.255.255" />

                            <Setting id="Driver" displayName="" value="Hamdrv.sys" />

                            <Setting id="Driver Date" displayName="" value="03/30/2015 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\DRIVERS\Hamdrv.sys" />

                            <Setting id="Driver Provider" displayName="" value="LogMeIn Inc." />

                            <Setting id="Driver Version" displayName="" value="15.28.40.464" />

                            <Setting id="Index" displayName="" value="0017" />

                            <Setting id="INF" displayName="" value="oem17.inf" />

                            <Setting id="INF Section" displayName="" value="Hamachi.ndi" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Installed" displayName="" value="Yes" />

                            <Setting id="IP Address" displayName="" value="fe80::d175:75a:c481:295c;2620:9b::1901:4508" />

                            <Setting id="IP Subnet" displayName="" value="64;64" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                            <Setting id="Last Reset" displayName="" value="12/06/2016 02:15" />

                            <Setting id="Location" displayName="" value="Not Available" />

                            <Setting id="MAC Address" displayName="" value="7A:79:19:01:45:08" />

                            <Setting id="Manufacturer" displayName="" value="LogMeIn Inc." />

                            <Setting id="Net Connection ID" displayName="" value="Hamachi" />

                            <Setting id="NetCfgInstanceId" displayName="" value="{251A615A-4F31-4C42-9976-82646328E624}" />

                            <Setting id="Number of VLANs" displayName="" value="0" />

                            <Setting id="PNP Device ID" displayName="" value="ROOT\NET\0000" />

                            <Setting id="Port" displayName="" value="Not Available" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Product Type" displayName="" value="LogMeIn Hamachi Virtual Ethernet Adapter" />

                            <Setting id="Service Name" displayName="" value="Hamachi" />

                            <Setting id="Status" displayName="" value="Enabled" />

                            <Setting id="Team Name" displayName="" value="Not in a team" />

                            <Setting id="Type" displayName="" value="Ethernet 802.3" />

                            <Details id="Service Bindings" displayName="" value="">

                                <Setting id="Cliente para Redes Microsoft" displayName="" value="" />

                                <Setting id="Compartilhamento Arquivos e Impressoras para Redes Microsoft" displayName="" value="" />

                                <Setting id="Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                                <Setting id="Driver de Protocolo LLDP da Microsoft" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 4 (TCP/IPv4)" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 6 (TCP/IPv6)" displayName="" value="" />

                                <Setting id="Respondente de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                            </Details>

                        </Details>

                        <Details id="Qualcomm Atheros AR956x Wireless Network Adapter" displayName="" value="">

                            <Setting id="Access Point" displayName="" value="d8:fe:e3:65:9e:dc" />

                            <Setting id="Authentication" displayName="" value="" />

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="Qualcomm Atheros AR956x Wireless Network Adapter" />

                            <Setting id="Channel" displayName="" value="" />

                            <Setting id="Cipher" displayName="" value="" />

                            <Setting id="CoInstallers" displayName="" value="Not Available" />

                            <Setting id="Connection Mode" displayName="" value="" />

                            <Setting id="Default IP Gateway" displayName="" value="192.168.1.1;fe80::1" />

                            <Setting id="DHCP Enabled" displayName="" value="Yes" />

                            <Setting id="DHCP Lease Expires" displayName="" value="12/07/2016 05:24" />

                            <Setting id="DHCP Lease Obtained" displayName="" value="12/06/2016 05:24" />

                            <Setting id="DHCP Server" displayName="" value="192.168.1.1" />

                            <Setting id="Driver" displayName="" value="athw10x.sys" />

                            <Setting id="Driver Date" displayName="" value="03/05/2016 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\athw10x.sys" />

                            <Setting id="Driver Provider" displayName="" value="Qualcomm Atheros Communications Inc." />

                            <Setting id="Driver Version" displayName="" value="10.0.0.340" />

                            <Setting id="Index" displayName="" value="0000" />

                            <Setting id="INF" displayName="" value="oem9.inf" />

                            <Setting id="INF Section" displayName="" value="ATHR_DEV_OS61_ACER_956x_CH2.ndi.NTamd64" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Installed" displayName="" value="Yes" />

                            <Setting id="IP Address" displayName="" value="192.168.1.5;fe80::4c42:e0c:4b03:7e43;2804:7f4:5081:5da7:64e0:434d:c522:61a1;2804:7f4:5081:5da7:4c42:e0c:4b03:7e43" />

                            <Setting id="IP Subnet" displayName="" value="255.255.255.0;64;128;64" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                            <Setting id="Last Reset" displayName="" value="12/06/2016 02:15" />

                            <Setting id="Location" displayName="" value="PCI bus 2, device 0, function 0" />

                            <Setting id="MAC Address" displayName="" value="5C:C9:D3:54:B3:F4" />

                            <Setting id="Manufacturer" displayName="" value="Qualcomm Atheros Communications Inc." />

                            <Setting id="Net Connection ID" displayName="" value="Wi-Fi" />

                            <Setting id="NetCfgInstanceId" displayName="" value="{4459D0C8-381B-42C2-9D52-45A6E25B24DA}" />

                            <Setting id="Network Name" displayName="" value="GVT-9EDD" />

                            <Setting id="Network Type" displayName="" value="" />

                            <Setting id="Number of VLANs" displayName="" value="0" />

                            <Setting id="PNP Device ID" displayName="" value="PCI\VEN_168C&amp;DEV_0036&amp;SUBSYS_064211AD&amp;REV_01\4&amp;8813C4D&amp;0&amp;00E3" />

                            <Setting id="Port" displayName="" value="Not Available" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Product Type" displayName="" value="Qualcomm Atheros AR956x Wireless Network Adapter" />

                            <Setting id="Profile" displayName="" value="" />

                            <Setting id="Radio Type" displayName="" value="" />

                            <Setting id="Receive Rate" displayName="" value="" />

                            <Setting id="Service Name" displayName="" value="athr" />

                            <Setting id="Signal Strength" displayName="" value="" />

                            <Setting id="State" displayName="" value="" />

                            <Setting id="Status" displayName="" value="Enabled" />

                            <Setting id="Team Name" displayName="" value="Not in a team" />

                            <Setting id="Transmit Rate" displayName="" value="" />

                            <Setting id="Type" displayName="" value="Ethernet 802.3" />

                            <Details id="Service Bindings" displayName="" value="">

                                <Setting id="Agendador de pacotes de serviço" displayName="" value="" />

                                <Setting id="Cliente para Redes Microsoft" displayName="" value="" />

                                <Setting id="Compartilhamento Arquivos e Impressoras para Redes Microsoft" displayName="" value="" />

                                <Setting id="Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                                <Setting id="Driver de Protocolo LLDP da Microsoft" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 4 (TCP/IPv4)" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 6 (TCP/IPv6)" displayName="" value="" />

                                <Setting id="Respondente de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                            </Details>

                            <Details id="Settings" displayName="" value="">

                                <Setting id="*ReceiveBuffers" displayName="Receive Buffers" value="256 (256)" />

                                <Setting id="*TransmitBuffers" displayName="Transmit Buffers" value="512 (512)" />

                                <Setting id="htAdhocEnable" displayName="AdHoc 11n" value="Disable (0)" />

                                <Setting id="NetBand" displayName="Wireless Mode Selection" value="5. b/g/n (26668)" />

                                <Setting id="scanTimeValid" displayName="Scan Valid Interval" value="60 (60)" />

                                <Setting id="shortPreamble" displayName="802.11b Preamble" value="Long and Short (1)" />

                            </Details>

                        </Details>

                        <Details id="Realtek PCIe GBE Family Controller" displayName="" value="">

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="Realtek PCIe GBE Family Controller" />

                            <Setting id="CoInstallers" displayName="" value="Not Available" />

                            <Setting id="Default IP Gateway" displayName="" value="Not Available" />

                            <Setting id="DHCP Enabled" displayName="" value="Yes" />

                            <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />

                            <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />

                            <Setting id="DHCP Server" displayName="" value="Not Available" />

                            <Setting id="Driver" displayName="" value="rt640x64.sys" />

                            <Setting id="Driver Date" displayName="" value="07/10/2016 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\rt640x64.sys" />

                            <Setting id="Driver Provider" displayName="" value="Realtek" />

                            <Setting id="Driver Version" displayName="" value="10.12.1007.2016" />

                            <Setting id="Index" displayName="" value="0002" />

                            <Setting id="INF" displayName="" value="oem21.inf" />

                            <Setting id="INF Section" displayName="" value="RTL8411B.ndi.NT" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Installed" displayName="" value="Yes" />

                            <Setting id="IP Address" displayName="" value="Not Available" />

                            <Setting id="IP Subnet" displayName="" value="Not Available" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                            <Setting id="Last Reset" displayName="" value="12/06/2016 02:15" />

                            <Setting id="Location" displayName="" value="PCI bus 1, device 0, function 1" />

                            <Setting id="MAC Address" displayName="" value="F8:A9:63:65:F8:A9" />

                            <Setting id="Manufacturer" displayName="" value="Realtek" />

                            <Setting id="Net Connection ID" displayName="" value="Ethernet" />

                            <Setting id="NetCfgInstanceId" displayName="" value="{0CC19E2D-931E-4882-B6E1-291962364797}" />

                            <Setting id="Number of VLANs" displayName="" value="0" />

                            <Setting id="PNP Device ID" displayName="" value="PCI\VEN_10EC&amp;DEV_8168&amp;SUBSYS_08661025&amp;REV_12\01000000684CE00001" />

                            <Setting id="Port" displayName="" value="Not Available" />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Product Type" displayName="" value="Realtek PCIe GBE Family Controller" />

                            <Setting id="Service Name" displayName="" value="rt640x64" />

                            <Setting id="Status" displayName="" value="Enabled" />

                            <Setting id="Team Name" displayName="" value="Not in a team" />

                            <Setting id="Type" displayName="" value="Ethernet 802.3" />

                            <Details id="Service Bindings" displayName="" value="">

                                <Setting id="Agendador de pacotes de serviço" displayName="" value="" />

                                <Setting id="Cliente para Redes Microsoft" displayName="" value="" />

                                <Setting id="Compartilhamento Arquivos e Impressoras para Redes Microsoft" displayName="" value="" />

                                <Setting id="Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                                <Setting id="Driver de Protocolo LLDP da Microsoft" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 4 (TCP/IPv4)" displayName="" value="" />

                                <Setting id="Protocolo IP Versão 6 (TCP/IPv6)" displayName="" value="" />

                                <Setting id="Respondente de Descoberta de Topologia de Camada de Link" displayName="" value="" />

                            </Details>

                            <Details id="Settings" displayName="" value="">

                                <Setting id="*FlowControl" displayName="Controlo de Fluxo" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*InterruptModeration" displayName="Moderação de Interrupção" value="Activado (1)" />

                                <Setting id="*IPChecksumOffloadIPv4" displayName="IPv4 Descarga de Checksum" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*JumboPacket" displayName="Jumbo Frame" value="Desactivado (1514)" />

                                <Setting id="*LsoV2IPv4" displayName="Descarga Large Send v2 (IPv4)" value="Activado (1)" />

                                <Setting id="*LsoV2IPv6" displayName="Descarga Large Send v2 (IPv6)" value="Activado (1)" />

                                <Setting id="*NumRssQueues" displayName="Número Máximo de Filas RSS" value="4 Filas (4)" />

                                <Setting id="*PMARPOffload" displayName="Transferência ARP" value="Activado (1)" />

                                <Setting id="*PMNSOffload" displayName="Transferência NS" value="Activado (1)" />

                                <Setting id="*PriorityVLANTag" displayName="Prioridade &amp; VLAN" value="Prioridade &amp; VLAN Activados (3)" />

                                <Setting id="*ReceiveBuffers" displayName="Receber Memórias Intermédias" value="512 (512)" />

                                <Setting id="*RSS" displayName="Receber Side Scaling" value="Activado (1)" />

                                <Setting id="*SpeedDuplex" displayName="Velocidade &amp; Duplex" value="Auto Negociação (0)" />

                                <Setting id="*TCPChecksumOffloadIPv4" displayName="TCP Descarga de Checksum (IPv4)" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*TCPChecksumOffloadIPv6" displayName="TCP Descarga de Checksum (IPv6)" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*TransmitBuffers" displayName="Transmitir Memórias Intermédias" value="128 (128)" />

                                <Setting id="*UDPChecksumOffloadIPv4" displayName="UDP Descarga de Checksum (IPv4)" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*UDPChecksumOffloadIPv6" displayName="UDP Descarga de Checksum (IPv6)" value="Rx &amp; Tx Activados (3)" />

                                <Setting id="*WakeOnMagicPacket" displayName="Pacote Wake on Magic" value="Activado (1)" />

                                <Setting id="*WakeOnPattern" displayName="Combinação do padrão Wake on" value="Activado (1)" />

                                <Setting id="AdvancedEEE" displayName="Advanced EEE" value="Activado (1)" />

                                <Setting id="AutoDisableGigabit" displayName="Auto Desactivar Gigabit" value="Desactivado (0)" />

                                <Setting id="EEE" displayName="Energia Eficiente Ethernet" value="Activado (1)" />

                                <Setting id="EnableGreenEthernet" displayName="Ethernet Verde" value="Activado (1)" />

                                <Setting id="S5WakeOnLan" displayName="Desligar Despertar Aquando de Lan" value="Activado (1)" />

                                <Setting id="WolShutdownLinkSpeed" displayName="WOL &amp; Desligar Velocidade Ligação" value="10 Mbps Primeiro (0)" />

                            </Details>

                        </Details>

                    </Details>

                    <Details id="Operating System" displayName="" value="">

                        <Setting id=".Net Framework Version" displayName="" value="2.0,3.0,3.5,4.0,4.6" />

                        <Setting id="Boot Device" displayName="" value="\Device\HarddiskVolume2" />

                        <Setting id="Internet Browser" displayName="" value="Google Chrome,55.0, Internet Explorer,11.447" />

                        <Setting id="Locale" displayName="" value="Brasil" />

                        <Setting id="OS Manufacturer" displayName="" value="Microsoft Corporation" />

                        <Setting id="OS Name" displayName="" value="Microsoft Windows 10 Pro" />

                        <Setting id="Other OS Description" displayName="" value="Not Available" />

                        <Setting id="Page File" displayName="" value="C:\pagefile.sys" />

                        <Setting id="Page File Space" displayName="" value="1,38 GB" />

                        <Setting id="Physical Memory (Available)" displayName="" value="2,16 GB" />

                        <Setting id="Physical Memory (Installed)" displayName="" value="4 GB" />

                        <Setting id="Physical Memory (Total)" displayName="" value="3,93 GB" />

                        <Setting id="System Directory" displayName="" value="C:\WINDOWS\system32" />

                        <Setting id="Version" displayName="" value="10.0.14393 Build 14393" />

                        <Setting id="Virtual Memory (Available)" displayName="" value="3,33 GB" />

                        <Setting id="Virtual Memory (Total)" displayName="" value="5,30 GB" />

                        <Setting id="Windows Directory" displayName="" value="C:\WINDOWS" />

                    </Details>

                    <Details id="Processor" displayName="" value="">

                        <Details id="Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" displayName="" value="">

                            <Setting id="Architecture" displayName="" value="x64" />

                            <Setting id="ATPO" displayName="" value="Not Available" />

                            <Setting id="Availability" displayName="" value="Running or Full Power" />

                            <Setting id="Caption" displayName="" value="Intel64 Family 6 Model 69 Stepping 1" />

                            <Setting id="Chipset Name" displayName="" value="Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" link="http://www.intel.com/content/www/us/en/search.html?keyword=Core+i3+4005U+CPU+" />

                            <Setting id="CPU Speed" displayName="" value="1,7 GHz" />

                            <Setting id="Current Voltage" displayName="" value="7. volts" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="04/21/2009 12:00" />

                            <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\intelppm.sys" />

                            <Setting id="Driver Provider" displayName="" value="Microsoft" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Ext. Family" displayName="" value="Not Available" />

                            <Setting id="Family" displayName="" value="Not Available" />

                            <Setting id="FPO" displayName="" value="Not Available" />

                            <Setting id="INF" displayName="" value="cpu.inf" />

                            <Setting id="INF Section" displayName="" value="IntelPPM_Inst.NT" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Last Error Code" displayName="" value="Not Available" />

                            <Setting id="Level 1 Cache" displayName="" value="2 x 32 KB" />

                            <Setting id="Level 2 Cache" displayName="" value="2 x 256 KB" />

                            <Setting id="Level 3 Cache" displayName="" value="3 MB" />

                            <Setting id="Load" displayName="" value="28%" />

                            <Setting id="Manufacturer" displayName="" value="GenuineIntel" />

                            <Setting id="Model" displayName="" value="69" />

                            <Setting id="Name" displayName="" value="Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" />

                            <Setting id="Number of Cores" displayName="" value="2" />

                            <Setting id="Number of Cores Enabled" displayName="" value="2" />

                            <Setting id="Number of Logical Processors" displayName="" value="4" />

                            <Setting id="Part Number" displayName="" value="To Be Filled By O.E.M." />

                            <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                            <Setting id="Power Management Supported" displayName="" value="No" />

                            <Setting id="Processor ID" displayName="" value="BFEBFBFF00040651" />

                            <Setting id="Revision" displayName="" value="17665" />

                            <Setting id="Serial Number" displayName="" value="To Be Filled By O.E.M." />

                            <Setting id="Service Name" displayName="" value="intelppm" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Stepping" displayName="" value="1" />

                            <Setting id="Version" displayName="" value="Not Available" />

                        </Details>

                    </Details>

                    <Details id="Storage" displayName="" value="">

                        <Details id="WDC WD5000LPVX-22V0TT0" displayName="" value="">

                            <Setting id="Capablities" displayName="" value="Random Access, Supports Writing, SMART Notification" />

                            <Setting id="Caption" displayName="" value="WDC WD5000LPVX-22V0TT0" />

                            <Setting id="Cylinder - Total" displayName="" value="60801" />

                            <Setting id="Description" displayName="" value="Unidade de disco" />

                            <Setting id="Driver" displayName="" value="Not Available" />

                            <Setting id="Driver Date" displayName="" value="06/21/2006 12:00" />

                            <Setting id="Driver Version" displayName="" value="10.0.14393.0" />

                            <Setting id="Error Code" displayName="" value="Device is working properly" />

                            <Setting id="Firmware Revision" displayName="" value="01.01A01" />

                            <Setting id="Heads - Total" displayName="" value="255" />

                            <Setting id="Index" displayName="" value="0" />

                            <Setting id="INF" displayName="" value="disk.inf" />

                            <Setting id="Install Date" displayName="" value="Not Available" />

                            <Setting id="Interface Type" displayName="" value="IDE" />

                            <Setting id="Manufacturer" displayName="" value="(Unidades de disco padrão)" />

                            <Setting id="Model" displayName="" value="WDC WD5000LPVX-22V0TT0" />

                            <Setting id="Name" displayName="" value="\\.\PHYSICALDRIVE0" />

                            <Setting id="Partitions" displayName="" value="4" />

                            <Setting id="PNP Device ID" displayName="" value="SCSI\DISK&amp;VEN_WDC&amp;PROD_WD5000LPVX-22V0T\4&amp;14C44C70&amp;0&amp;000000" />

                            <Setting id="Policies" displayName="" value="Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" />

                            <Setting id="Sectors - Per Track" displayName="" value="63" />

                            <Setting id="Sectors - Total" displayName="" value="976768065" />

                            <Setting id="Serial Number" displayName="" value="WD-WX21A4597HNC" />

                            <Setting id="Size" displayName="" value="465,76 GB" />

                            <Setting id="Size – Available" displayName="" value="330,87 GB" />

                            <Setting id="SMART Attributes" displayName="" value="Self-Test: 102 minutes, OK, Short Self-Test: 2 minutes, OK" />

                            <Setting id="Status" displayName="" value="OK" />

                            <Setting id="Tracks - Per Cylinder" displayName="" value="255" />

                            <Setting id="Tracks - Total" displayName="" value="15504255" />

                            <Details id="C:" displayName="" value="">

                                <Setting id="Availability" displayName="" value="Not Available" />

                                <Setting id="Caption" displayName="" value="C:" />

                                <Setting id="Compression Method" displayName="" value="Not Compressed" />

                                <Setting id="Description" displayName="" value="Disco Fixo Local" />

                                <Setting id="File System" displayName="" value="NTFS" />

                                <Setting id="Name" displayName="" value="Acer" />

                                <Setting id="Serial Number" displayName="" value="DAEC1DAC" />

                                <Setting id="Size" displayName="" value="449,442378997803 GB" />

                                <Setting id="Size – Available" displayName="" value="330,87841796875 GB" />

                                <Setting id="Status" displayName="" value="Not Available" />

                                <Setting id="Volume Dirty" displayName="" value="No" />

                            </Details>

                            <Details id="SMART" displayName="" value="">

                                <Setting id="0x01  Raw Read Error Rate" displayName="0" value="51" />

                                <Setting id="0x03  Spin Up Time" displayName="1891" value="21" />

                                <Setting id="0x04  Start/Stop Count" displayName="2637" value="0" />

                                <Setting id="0x05  Reallocated Sector Count" displayName="0" value="140" />

                                <Setting id="0x07  Seek Error Rate" displayName="0" value="0" />

                                <Setting id="0x09  Power-On Hours" displayName="4102" value="0" />

                                <Setting id="0x0A  Spin Retry Count" displayName="0" value="0" />

                                <Setting id="0x0B  Calibration Retry Count" displayName="0" value="0" />

                                <Setting id="0x0C  Power Cycle Count" displayName="1363" value="0" />

                                <Setting id="0xBF  G-sense Rate/Servo Tracking" displayName="199" value="0" />

                                <Setting id="0xC0  Unsafe Shutdown Count" displayName="17" value="0" />

                                <Setting id="0xC1  Load/Unload Cycle Count" displayName="4849" value="0" />

                                <Setting id="0xC2  Internal Device Temperature" displayName="38° C" value="0" />

                                <Setting id="0xC4  Reallocation Count" displayName="0" value="0" />

                                <Setting id="0xC5  Current Pending Errors Count" displayName="0" value="0" />

                                <Setting id="0xC6  Uncorrectable Sector Count" displayName="0" value="0" />

                                <Setting id="0xC7  CRC Error Count" displayName="0" value="0" />

                                <Setting id="0xC8  Write Error Rate" displayName="0" value="0" />

                            </Details>

                        </Details>

                    </Details>

                </Details>

            </SSU>

            • 3. Re: Minha placa de vídeo está bloqueando meus jogos...
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Thanks for the information.

              I see you are currently running an earlier graphics driver version, you may need to update it.
              Latest graphics drivers 4501

              Additionally, check out the games optimized for your graphics controller:
              Intel® HD graphics 4400
               

              Allan.

              • 4. Re: Minha placa de vídeo está bloqueando meus jogos...
                IvanGogh

                Hi Allan

                 

                I've downloaded the newest version of the driver. About the games that are optimized for my laptop, I've found out that some of my games, like Farming Simulator 2015, which I currently run in low graphic quality, should be running in high graphic quality. However, when I switch it to high, the graphic card don't seem capable of running. What should I do and why is that happening? Thank you for answering.

                • 5. Re: Minha placa de vídeo está bloqueando meus jogos...
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  After installing the latest graphics drivers and you still would like to increase game performance, you need to change some settings through the game configuration such running the game low-medium-high or ultra high. Also, the game developer's website to check the best settings to be able to have good experience with the game.

                  Please check the link below for game troubleshooting information
                  http://www.intel.com/content/www/us/en/support/graphics-drivers/000005746.html

                  Allan.
                   

                  • 6. Re: Minha placa de vídeo está bloqueando meus jogos...
                    IvanGogh

                    After visiting the link you gave me (https://communities.intel.com/external-link.jspa?url=https%3A%2F%2Fgameplay.intel.com%2FHardwareGames%2F75105%2FIntel%25… ) I checked on Farming Simulator 15, for example. I can only run it well on low quality, but in the site from the link it says I should be running in high quality. That's the issue.

                    • 7. Re: Minha placa de vídeo está bloqueando meus jogos...
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Game performance does not depend on the graphics controller, you will need to adjust dynamic video settings, game settings or even have more physical memory on the computer.
                      Consider reducing the in-game settings or running the game in windowed mode. Performance can improve in some situations.

                      Allan.