Thank you very much for providing the picture.
Could you please provide the name of the game?
The processor works with Intel® HD Graphics 530 controller, on the following link you will find the latest version of the graphics driver for that controller, please install it and test the game again, it is 4542:
If the problem remains after trying that driver, please try the following is the one provided by ASUS, look for VGA it is 4416:
Now, remember that if you use an external video card, the Intel drivers will get disable automatically, and in that case the drivers you need are the ones that belong to the video card, on the following link you will find it:
The links provided above are for Windows® 10, so if you are using a different operating system you can always change it on those same links.
Any questions, please let me know.
I got a problem and i think my processor only work with my intel hd 4000 graphic, my laptop has 2 graphic card intel and nvidia but when i use nvidia to ran program or game the processor speed was low into 0.70Ghz when i use intel hd 4000 graphic the processor increased to 2.40GHz how do i fix that?
I use windows 10 pro
In this case the best thing to do will be to get in contact with the manufacturer of the laptop, based on the fact that this problem seems to be related to configuration, they will be able to further assist you since they build the laptop.
I just wanted to check if the information posted previously was useful for you and also if the problem persists or if it got resolved?
Yes, the problem was the pci express slot on the motherboard, after a week of tests, i just put the gpu on the scond slot and bam, works just fine.