4 Replies Latest reply on Dec 20, 2016 5:51 PM by Intel Corporation

    NUC6i3SYB - PCH Temp 128 °C in BIOS as a result it freezes

    autograff

      Hi all,

      my new NUC6i3SYB worked for 2 months without any problems, but now it freezes every 2-3 days, and helps only updating BIOS and only by removing Security Jumper...

       

      After first time my NUC had been frozen, following steps have been taken:

       

      - BIOS update

      - clean Windows reinstall

      - all new drivers over Intel Driver Utility installed

       

      I think the problem is in "very high" PCH Temp... And only today I'd noticed that the temperature is 128C almost after NUC's starts.

       

      555-1.jpg

      Error by trying to update bios in Normal way

      IMG_20161130_194105407.jpg

      Update successfully only by removing BIOS Security Jumper

      IMG_20161130_195112295.jpg

      As the result - BIOS displays correct  PCH temperature

      777-1.jpg

       

      And now NUC works normally. This method helps for 2-3 days... Then once again - bios update by Jumper removing.

      Any ideas or suggestions ?

       

      PS. I use NUC as home PC - Internet browsing + sometimes Photoshop+Lightroom

      PSS. In attachment some temp statistics in xls and my configuration