This message was posted on behalf of Intel Corporation
Thank you for reaching out. We would like to let you know that for further support regarding Windows 10 IoT on Joule you should head to the Microsoft support site https://developer.microsoft.com/en-us/windows/iot/Community. They are the ones in charge of the Windows 10 IoT image on Joule so they’ll be able to assist you.
Make sure to follow their step by step guide as well https://developer.microsoft.com/en-us/windows/iot/Docs/GetStarted/joule/GetStartedStep1.htm/.