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Intel 82577LM Gigabit Network Controller failure

idata
Employee
‎11-27-2016 06:40 PM
1,782 Views

I have integrated Intel 82577LM Gigabit Network Controller installed in my Dell Latitude E6510.

After installing updated driver from Intel and running hardware test it stopped working (displays "This device cannot start. (Code 10)" in driver details page).

 

Also it says that device is 82577LC (it used to be 82577LM).

I also tried deinstalling and reinstalling previous version of driver from Dell - nothing helps, even reinstall OS but it can not be solved.

Please advice.

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idata
Employee
‎11-29-2016 03:05 AM
527 Views

Hi KhanhPhung,

 

 

Thank you for posing your query in Wired Ethernet Communities

 

 

With code 10 error, I'd suggest you to check with Dell support for further isolation. The error could be due to

 

hardware issue.

 

 

regards,

 

Vince
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idata
Employee
‎12-07-2016 09:38 PM
527 Views
In response to idata

Hi KhanhPhung,

 

 

We'd like to check if you still need assistance regarding your issue.

 

 

regards,

 

Vince
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